LiveCareer-Resume
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Jessica Jessicadeji
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Seasoned & dedicated Epic Consultant with experience in various EHR/EMR modules. I offer excellent customer service. A team player, efficient, reliable, an asset to any team
Skill Highlights
  • Microsoft Office
  • Excel
  • CPOE
  • Powerchart
  • Good customer service

Professional Experience
08/2016 to 09/2016 Epic Go-Live consultant (Cadence/Ambulatory) St. Luke's Hospital | City, STATE,
  • Providing elbow support for the front desk.
  • Reporting any problems to the command center.
  • Resolving issues and answering all questions.
06/2015 to 07/2015 Epic Go-live Consultant (Ambulatory/Cadence) Lehigh Valley Health Network | City, STATE,
  • Providing elbow support for physicians and nurses.
  • Reporting any problems to the command center.
  • Resolving issues and answering all questions.
  • Assisting front desk with scheduling/registration.
04/2015 to 05/2015 Epic Go-Live Consultant (Ambulatory) Boston Medical Center | City, STATE,
  • Supported multiple Ambulatory clinical systems and provided hands-on analytical support of various clinical modules integrated in the hospital systems.
  • Provided elbow support to clinical end-users, department clinicians, and support staff during go-live projects.
2015 to 01/2015 Epic Go-Live Consultant (Ambulatory/Inpatient) Bronson Hospital | City, STATE,

  • Supported the clinical staff and Physicians with their In-basket issues.
  • Assisted MA's and Nurses in viewing their schedule, review patient's chart, placing orders, charting tools and responding to messages in their In-basket.
  • Assisted Physicians on how to document encounters, managing their In-basket, orders, preference list, and efficient uses of smart sets.
  • Provided support to ED using First Net.
08/2014 to 08/2014 Epic Go-Live Consultant (Ambulatory/Cadence) Southcoast Health System | City, STATE,
  • Elbow Support for Physicians & Nurses
  • Front desk elbow support
  • Scheduling & registration
05/2014 to 06/2014 Epic Go-live Consultant (Inpatient) St. Francis Medical Center | City, STATE,
  • Escalated customer issues, and acted as a liaison between Epic application teams and end-users ensuring user acceptance/satisfaction.
  • Resolved functionality problems, troubleshooting, submitting remedy tickets.
  • Elbow to elbow training with physicians, creating smart phrases.
02/2014 to 03/2014 Epic Go-Live Consultant (Inpatient support/Ambulatory) St. Luke's Health Systems | City, STATE,

  • Supported Nurses on how to record patient vitals and system assessment.
  • Provided telephone troubleshooting at the command center.
  • Assisted Provider to set up and utilize Smart tools, Smart set, Smart links and Smart issue resolution and updates for the end users.
  • Elbow Support for Physicians in Ordering medication.
  • Supported Physician in Cosigning Orders from their In-Basket messaging system.
Education and Training
Expected in 1996 Associate of Arts | Adult Education , , GPA:
Adult Education

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Resume Overview

School Attended

Job Titles Held:

  • Epic Go-Live consultant (Cadence/Ambulatory)
  • Epic Go-live Consultant (Ambulatory/Cadence)
  • Epic Go-Live Consultant (Ambulatory)
  • Epic Go-Live Consultant (Ambulatory/Inpatient)
  • Epic Go-Live Consultant (Ambulatory/Cadence)
  • Epic Go-live Consultant (Inpatient)
  • Epic Go-Live Consultant (Inpatient support/Ambulatory)

Degrees

  • Associate of Arts

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