Engineering Manager I Resume Example
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ENGINEERING MANAGER I
Professional Summary
Engineering Manager dedicated
to the continuous process improvement for the National Geospatial-Intelligence
Agency Library (NGL) Program. Cost Account
Manager (CAM) with knowledge of the Earned Value Management System (EVMS).
Dependable Functional Supervisor bringing management experience and willingness
to take on added responsibility to meet tight deadlines.
Security Clearance
Top Secret/SCI
Professional Experience
Engineering Manager I, 07/2011
to Current
Federal Signal Corporation – Billings , MT
Federal Signal Corporation – Billings , MT
- Serves as the Functional Supervisor for 5 direct reports, helps employees grow professionally by establishing developmental and professional goals
- Provides written feedback for mid and end of year performance reviews for direct reports
- Provides system/test engineering, management, and documentation support for the National Geospatial Agency (NGA) Testing Organization (NTO)
- Attends daily status meetings, test readiness reviews, planning TEMs, and scheduling and resource allocation meetings
- Prepares charts for Program Management Review (PMR) and Contract Review (CR) with BAE Systems Management and NGL Program Office
- Partners successfully with government customer, developers, field service representatives, and company management to deliver quality software products to various operational systems.
- Provides training, coaching, and mentoring to Level I and II engineers
- Provides updates to the budget and/or forecast for the Test Engineering Team to the Program Manager and Finance
- Cultivates trust between BAE Systems and customers by ensuring that all test systems are ready and available to support all testing activities
- Serves as the main liaison between customers, management, internal/external teams, and developers
- Ensures superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Fosters an environment which encourages continual process improvements
- Provides opportunities for others to engage in leadership by
delegating the Test Lead responsibilities to further enhance leadership and
management skills
Principal Engineer, 12/2007
to 07/2011
Adobe Systems Incorporated – Seattle , WA
Adobe Systems Incorporated – Seattle , WA
- Served as the Integrated Support Facility (ISF) Test Lead managing the day to day operations for 12 engineers for the National Geospatial Library (NGL) program
- Served as Cost Account Manager (CAM) of a single work breakdown structure (WBS) forecasting level of effort (LOE) support for National Geospatial Agency (NGA) Testing Organization NTO test related activities
- Coordinated schedules of human and technical resources, assisted in the development of test plans, procedures, and software installation instructions for the NGL Program
- Provided variance reports to NGL Program Manager and Finance on a monthly basis
- Provided weekly test status reports to Program Manager and Engineering Lead Created a training program with the Test Lead on team processes, procedures and basic functionality within the NGL system architecture
- Participated in conflict resolution meetings with various test personnel, human resources, and customers
- Provided daily communications with NGL factory on various test related issues/concerns
- Provided daily test status reports to Program Manager, Engineering Lead, Functional Supervisor, Program Office, ISF personnel, Factory personnel and test team personnel
- Created the Software Documentation Before and After NTO Test Planning Meeting (NTPM) process
- Provided inputs to team's yearly performance reviews Created and provided a weekly configuration of each test site and the test supported for Test Team
- Coordinated periodic DR scrubs with customer, PMO and DTF
- Collaborated with DTF to refine the existing problem packet process
- Participated in test planning meetings (TEMs) with the customer to resolve resource and scheduling conflict
- Participated in TEMs to address improvements to the testing process with the customer
- Provided mentoring to the IPT Lead and NTO Coordinator for other programs within BAE Systems
- Provided bi-weekly discrepancy report status to developers to aide in
the resolution process
Senior Systems Engineer, 09/2005
to 12/2007
Microsoft Corporation – Dulles , VA
Microsoft Corporation – Dulles , VA
- Served as the Deputy Integrated Support Facility (ISF) Test Lead for the NGL Program
- Served as Site Lead managing day to day operations for 5 engineers for the National Geospatial Library (NGL) program
- Served as the primary Point of Contact (POC) for NGL version 4.2 and 5.0 regression test activities
- Provided red-lines to test plans, procedures, and software installation instructions
- Created and maintained specific test cases, pre and post-test checklists, and daily system checklists
- Attended daily status meetings, test readiness reviews, scheduling and resource allocation meetings with all enterprise stakeholders
- Communicated issues that impacted regression test activities to the customer, Program Office and Test Lead
- Created a master schedule with all NGL test activities for the NGL Test Lead
- Provided multiple suggestions to improve communications within the team to the NGL Test Lead that resulted in weekly status meetings
- Mentored and trained new personnel on NGL systems
- Provided “on-call” technical support to operational sites
-
Supported
software deployment activities at various operational sites
Systems Engineer, 11/2003
to 09/2005
Spireon – Seattle , WA
Spireon – Seattle , WA
- Provided system/test engineering and documentation support for the National Geospatial Agency (NGA) Testing Organization (NTO)
- Assisted with the development of test plans, procedures, and software installation instructions Provided system administration (troubleshooting) support for regression testing activities for the customer
- Attended daily status meetings, test readiness reviews, scheduling and resource allocation meetings
- Tested and verified discrepancy reports; backup and restored Informix database
- Installed all new software releases on NGL test systems
- Coordinated Tier 2 technical support with hardware, database, and systems engineers
- Provided weekly status reports to BAE Management
- Created Legacy Archive System (LAS) testing procedures for the customer
- Served as the Acting Lead Test Engineer for 10 engineers for all NGL regression testing activities
- Served as the primary Point of Contact (POC) for NGL version 4.0/4.1 and Legacy Archive System (LAS) testing activities
Programmer Analyst III, 01/2000
to 11/2003
Carillion Health System – Bridgewater , VA
Carillion Health System – Bridgewater , VA
- Provided engineering and documentation support for the Formal Qualification Testing (FQT) of the Fire Control System (FCS) for the Submarine Launched Ballistic Missile (SLBM) program.
- Executed existing testing procedures on the FCS in the Engineering Test Station, as well as recorded and analyzed the results of each procedure.
- Developed new FQT procedures and/or test cases for delivery of a new software revision or baseline to test new and revised requirements.
- Created C/C++ scripts for UNIX systems to execute specific FQT procedures.
- Participated in Critical Design Reviews and Test Readiness Reviews for FQT purposes.
Education
MBA: Technology Management,
October 2007
University of Phoenix Online - City, State
Technology Management
University of Phoenix Online - City, State
Technology Management
Bachelor of Science: Computer Engineering,
December 1999
University of South Carolina - City, State
Computer Engineering
University of South Carolina - City, State
Computer Engineering
Training
BAE Systems I&S University - First Line Leader 201: Performance Management
BAE Systems I&S University - First Line Leader 101: Essentials of People Management
BAE Systems I&S University - Managing for Performance
BAE Systems I&S University - First Line Leader 101: Essentials of People Management
BAE Systems I&S University - Managing for Performance
Certifications
Security + Certification
ITIL Foundations Certification
ITIL Foundations Certification
Affiliations
Project Management Institute (PMI) Member
Technical Skills
Project Management; Earned Value Management (EVMS); "C"; "C/C++"; Access; DST/LTO tape drives;
HPSS; IBM (H-70); Informix database; IRIX operating system;
Korn Shell; Microsoft Word; Project; PowerPoint; Quicksilver SGI hardware; SQL; UNIX
operating system; UNIX System Administrator (user accounts); VxWorks; Windows
(NT,98, 95) operating systems; Remedy
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Resume Overview
School Attended
- University of Phoenix Online
- University of South Carolina
Job Titles Held:
- Engineering Manager I
- Principal Engineer
- Senior Systems Engineer
- Systems Engineer
- Programmer Analyst III
Degrees
- MBA : Technology Management , October 2007
Bachelor of Science : Computer Engineering , December 1999
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