energy consultant account manager resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Driven Energy Consultant with 1 years of experience in applying detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for senior management. Meticulous in monitoring quality, conducting market research and maintaining accurate records. Flexible and detail-oriented in handling multiple priorities efficiently.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Professional communication
Vendor management
Renewable energy programs
Report preparation
Developing Presentation
Client Generation
Large Home Energy Auditing
Maintaining Databases
Energy Reduction
Friendly, Positive Attitude
Good Work Ethic
Reliable & Trustworthy
Critical Thinking
Active Listening
Planning & Organizing
Supervision & Leadership
Microsoft Office
Basic Math
Data Management
Maintaining databases
Interpersonal and written communication
Client generation
Interpersonal and Written Communication
Experience
10/2018 to 10/2019Energy Consultant/Account ManagerMarriott International | South Burlington, VT,
Made 200+ cold calls a day
Made follow up calls and scheduled calls.
Analyzed client's energy usage by collecting electricity information and made recommendations to optimize energy usage.
Developed and updated client reports and documents to maintain customer service and internal records.
Responded to incoming program emails and telephone inquiries.
Researched and analyzed industry topics using spreadsheets and databases to support energy experts and company goals across multiple projects.
Tracked policy changes and researched market trends.
Produced market strategies for reaching out to new businesses related to energy efficiency.
01/2017 to 05/2017Server/WaitressOmni Hotels | San Antonio, TX,
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Reviewed daily specials, menu changes and service specifications.
09/2016 to 12/2016Carhop ServerSonic | City, STATE,
Completed orders by making specialty shakes and ice cream desserts.
Kept customer and food preparation areas clean and well-organized.
Answered product and order questions accurately and professionally.
Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
Reported issues with customers and orders to supervisors.
Independently resolved customer concerns to correct problems and promote brand loyalty.
Completed opening, closing and shift change tasks by following company guidelines.
Maintained knowledge of new offerings and upsold promotional items and specials.
Verified orders and bagged items for easy transport.
01/2014 to 07/2014Carhop Server / Head Set OperatorSonic | City, STATE,
Completed orders by making specialty shakes and ice cream desserts.
Kept customer and food preparation areas clean and well-organized.
Answered product and order questions accurately and professionally.
Reported issues with customers and orders to supervisors.
Completed opening, closing and shift change tasks by following company guidelines.
Maintained knowledge of new offerings and upsold promotional items and specials.
Verified orders and bagged items for easy transport.
Took orders, prepared foods and processed payments in full-service establishment.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
04/2011 to 07/2011WaitressLasfuentes Mexican Restaurant | City, STATE,
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Presented food and beverages to guests at tables.
12/2004 to 06/2008General ManagerSbarro Italian Eatery | City, STATE,
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Created schedules and monitored payroll to remain within budget.
Supervised employees through planning, assignments and direction.
Trained employees on duties, policies and procedures.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Prepped various food items or made a prep list daily that suited projected sales.
Cooked pizzas, pastas, and strombolis.
Education and Training
Expected in 06/2009 to to Certificate | Office And Clerical Skills.Career Tech Customer Service And Business Administ, Taft Ok, GPA:
Expected in to to | Marketing, Psychology, Strategies For SuccessConnors State College, Warner, OKGPA:
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Resume Overview
School Attended
Career Tech Customer Service And Business Administ