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Emergency Department Lead Resume Example

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EMERGENCY DEPARTMENT LEAD
Summary

Being with Lake Regional for nearly 14 years has offered me many different opportunities to further my own skill and growth. I tend to be quality driven and am always focused on best practice in order to achieve best patient outcomes while keeping a watchful eye on the satisfaction of the employees that I am assisting in guiding to understand and embrace those best practices.

Skills
  • Prioritization
  • Data collection/analysis
  • Staff training
  • Team development
  • Training and mentoring
  • Regulatory Compliance
  • Problem solving
Experience
Emergency Department Lead
City, StateCompany Name/2016 to Current
  • Evaluated physical and psychological condition of incoming patients to identify nuances of protocols and treatments required for patients.
  • Recruited, hired and evaluated staff to take corrective action and meet departmental goals.
  • Collaborated with physicians and other staff to maintain continuum of care.
  • Proposed interpretations of symptoms, suggested interventions and target outcomes in advance of physician consultation with patients.
  • Monitored and documented patient care to oversee employee and patient safety, hygiene and protection.
  • Evaluated and resolved potential patient safety issues.
  • Supported Emergency Department Director with employee development and care quality management.
  • Observed applicable health and safety regulations and house protocols to achieve patient and staff safety and minimize liability to malpractice accusations.
  • Coordinated work of 85+ staff members.
  • Triaged situations, concerns and patients to highest priority and communicated with doctors, house supervisor and fellow department heads to encourage timely attention to urgent situations.
  • Incorporated evidence-based nursing into practice environment.
  • Planned the education budget by managing staffing and scheduling to remain within budget constraints.
  • Created action plans for staff development and performance improvement.
  • Administered disciplinary action for employee performance deficiencies, infractions and conduct issues after consulting with employees and HR staff.
Stroke Program Manager/Coordinator
City, StateCompany Name/ error: 13 2014 to 2016
  • Led design of Level II Stroke Program program policies, frameworks and toolkits for comprehensive and well-controlled change management process.
  • Oversaw day-to-day activities, including organizational leadership.
  • Coordinated planning and program development between news teams and other programming staff.
  • Identified areas for improvement aimed at helping the Stroke Program achieve goals.
  • Coordinated and monitored performance and quality of all programs and services.
  • Facilitated conferences between organization and community members and helped communicate concerns to managing leadership.
  • Directed educational, informational, therapeutic and recreational programs and oversaw program development, coordination and administration.
  • Fostered relationships with community members to define programming needs and strengthen organizational standing in local areas.
  • Engaged closely with program participants to uncover issues, determine appropriate solutions and offer assistance.
  • Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows.
  • Observed program activities, collected data, created reports and presented findings to senior management.
  • Collaborated with department heads to establish program curriculum and goals.
  • Prioritized tasks to meet timelines for policy and program initiatives.
  • Supervised and directed the Level II Stroke program, creating effective policies and procedures that reflected current practices.
  • Fostered, strengthened and grew relationships with EMS partners through dynamic communication and prompt follow-up to questions and concerns.
Emergency Department Registered Nurse
City, StateCompany Name/Jun 2010 to error: 13 2014
  • Upheld patient safety standards.
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Maintained open and clear communication with physicians to coordinate effective patient care.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Performed triage on all incoming patients and determined severity of injury and illnesses.
  • Oversaw ER department and team of multi-disciplinary professionals in high-volume, fast-paced environment.
  • Responded quickly to codes and coordinated efficient and skilled care.
Patient Care Technician, Emergency Department
City, StateCompany Name/Jun 2007 to Jun 2010
  • Tracked patients' vital signs, treated wounds and collected samples to free up nurses and physicians for more advanced work.
  • Assisted with fitting patients for ortho splints, crutches and other medical devices.
  • Helped nursing staff provide quality, competent patient care for diverse emergencies.
  • Monitored patients for signs of distress or decompensation and alerted staff of emergency situations.
  • Prioritized care based on clinician orders and current patient symptoms to optimize resource utilization.
  • Worked alongside doctors and nurses to provide supplies, instruments and equipment for procedures.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Conducted patient assessments under supervision of staff nurses and physicians.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Adhered to local, state and federal guidelines and accrediting agency regulations.
Education and Training
Associate of Arts: NursingColumbia College2010City
Certifications
  • ENPC
  • TNCC
  • NIH
  • ACLS
  • BLS
  • PALS
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Resume Overview

School Attended

  • Columbia College

Job Titles Held:

  • Emergency Department Lead
  • Stroke Program Manager/Coordinator
  • Emergency Department Registered Nurse
  • Patient Care Technician, Emergency Department

Degrees

  • Associate of Arts : Nursing

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