Ecommerce Associate Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

  • Quality inspection
  • Contract negotiation
  • Data entry
  • Shipment processing
  • Communication
  • Team management
  • Problem resolution
  • First Aid/CPR
  • Leadership
  • Organization
  • Active listening
  • Supervision
  • Computer skills
  • Work ethic
  • Project planning
  • Friendly, positive attitude
  • Organizational skills
Ecommerce Associate , 03/2020 to Current
Five Below, Inc. Mcdonough, GA,
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Worked with [Job title] to redesign store opening and closing duties and streamline shopping procedures.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
  • Chose top-quality items to fulfill over [Number] daily customer orders.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Filled [Type] product orders worth up $[Amount] daily.
  • Worked quickly to pack orders efficiently and decrease product damage by [Number]%.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Kept detailed inventory records to best meet customer needs and suggest alternatives to [Type] products or supplies.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Completed pickup and shopping orders for customers across [Location].
Outreach Specialist , 06/2019 to 03/2020
Landmark Health Oh, OH,
  • Assisted with end-of-year accounting and internal audit processing.
  • Worked with cross-functional teams to create digital communications to promote learning and development events.
  • Coordinated master calendar, including setting appointments with customers and informing staff of meetings.
  • Coordinated materials such as physical files, tracking spreadsheets and reports.
  • Coordinated staff travel arrangements and prepared itineraries.
  • Replenished office inventory, removed trash and delivered files to employees to maintain organized workplace.
  • Organized materials and distributed to staff members.
  • Managed reception area and took telephone calls.
  • Managed reception area to monitor scheduled appointments for business executives.
  • Conducted needs analysis for new training and staff development programs to support departmental needs.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
  • Supported [Job title]s by filing documents, copying paperwork and delivering packages.
  • Maintained vendor files and entered invoices into [Software].
  • Greeted office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Tested website to verify functionality and correct errors prior to official launch.
  • Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
  • Partnered with [Job title] to assess patient history, concerns and complete physical examination.
  • Organized events for [Number] attendees to raise money and increase company awareness.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Leveraged [Software] to manage financial statements, accounts receivable, accounts payable and invoices.
  • Assisted department staff by answering phone calls and responding to emails.
  • Redesigned, updated and implemented code to improve and restore website functionality and appearance.
  • Assisted with accounts payable functions to identify past due accounts and establish collection methods.
  • Collaborated with owner, designer and senior programmer to review existing code on company website to identify and correct malfunctioning codes.
  • Assisted researchers with investigations and literature reviews to support neglected initiatives.
  • Answered [Number] phone calls per day and took messages or transferred to appropriate party.
Restaurant Team Member, 05/2018 to 03/2020
Arby's, Llc Waterloo, IA,
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Upsold items to paying customers, including [Food item] and [Food item], which helped to boost shift revenues.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Education and Training
High School Diploma: , Expected in 01/2022
Portage High School - Portage, WI,

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Portage High School
Job Titles Held:
  • Ecommerce Associate
  • Outreach Specialist
  • Restaurant Team Member
  • High School Diploma

Similar Resume

View All
Ecommerce Associate
Ecommerce Sales Associate Specialist