e business consultant resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Customer-centered Business Manager bringing broad background in project management, customer relations and continuous improvement. Demonstrated skills in developing and deepening internal and external relationships. Practiced problem-solver with technologically-savvy nature and expert [Software] knowledge. Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges. Seasoned [Job Title] with exemplary skills in [Skill] and [Skill]. Energetic professional with engaging personality and service-driven background. Trained in operations management and [Area of expertise]. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

  • Quality assurance and control
  • Solution implementation
  • Stakeholder relations
  • Staff training and development
  • Strategic development
  • Project management
  • Training and mentoring
  • Content management expertise
  • Experience in leadership
  • Originality and Creativity
  • Focus and Follow-Through
  • Decision Making
  • Customer Service Management
  • Team Leadership
  • Employee Motivation
  • Business Leadership
  • Budget Control
  • Assignment Delegation
  • Goal Setting
  • Problem Anticipation and Resolution
  • Recruitment and Hiring
  • Deadline Management
  • Multitasking and Prioritization
  • Presentation Development and Delivery
E-Business Consultant, 12/2020 - Current
Airgas Inc Schofield, WI,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Developed and maintained successful relationships with industry leaders.
  • Advised clients on business matters and drafted innovative solutions.
  • Built lasting rapport with industry leaders.
  • Planned and coordinated [Type] project with minimal interruption of regular business activities.
  • Liaised between [Type] and [Type] teams to orchestrate smooth application of new [Type] policies.
  • Oversaw over [Number] strategic projects for clients in [Year].
E-Business Manager, 01/2016 - 12/2020
Vanguard Chicago, IL,
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Automated office operations and managed client and employee correspondence, scheduling, record tracking and data communications.
  • Directed negotiations and preparation of all contracts.
  • Oversaw employee hiring, recruitment and training for multiple business locations.
  • Established open door policy to foster environment of respect between employees and management.
  • Optimized revenue streams by consistently exceeding client expectations.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Provided leadership to [Number] employees through coaching, feedback and performance management.
  • Formed and sustained strategic relationships with clients.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Identified and solved complex strategy problems to drive organizational goals.
Communication Consultant, 04/2013 - 12/2015
Pethonesty New York, NY,
  • Designed marketing strategies and monitored effectiveness.
  • Planned communication tactics for various company products.
  • Posted information to online sites and other media platforms.
  • Surveyed clients to determine effective ways of communication.
  • Maintained professionality and efficiency while working closely with leadership.
  • Responded to requests for information from media or designated appropriate spokespeople or information sources for requests.
  • Authored press releases and communications materials to share vital information and promote intended message.
  • Cultivated network of [Number] media and communications professionals to maintain strong partnerships, secure positive coverage and facilitate quick dissemination of information.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Web Developer, 05/2011 - 03/2013
A.G. Edwards & Sons City, STATE,
  • Collaborated with UI and UX personnel to develop friendly and usable websites and web-based software.
  • Collaborated with colleagues across CMS such as WordPress, ExpressionEngine and Magento.
  • Developed unique website and logo using Adobe Illustrator to strengthen company brand and identity.
  • Contributed back-end development experience and collaborated on multiple APIs crucial to functionality.
  • Managed all project and web strategic planning for marketing and web development team.
  • Repaired issues causing site crashes, resulting in elevated uptime and increased sales.
  • Built and applied reusable code to other projects to reduce consulting fees and development hours.
  • Collaborated with product and engineering team members to define and develop new product concepts.
  • Assisted end users by maintaining and supporting both Windows and Mac-based computers.
Education and Training
: Mass Communications, Expected in
St. Louis Community College - St. Louis,
Status -
Additional Information

I pride myself on being a team player, my intense work ethic, and my ability to collaborate. I

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Resume Overview

School Attended

  • St. Louis Community College

Job Titles Held:

  • E-Business Consultant
  • E-Business Manager
  • Communication Consultant
  • Web Developer


  • Some College (No Degree)

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