Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Microsoft certified professional with a number of successful dynamics AX 2012 implementations. A total of six years of experience in design and implementation of e-commerce, ERP and WMS systems. Experienced in all phases of enterprise-level IT projects: design, implementation, custom plugin development, operational support and training.
Number of successful implementations of Dynamics AX 2012 R2/R3 in variety of industries combined with Dynamics AX 2009 and 2012 functional expertise. Extensive experience conducting training for end users. Expert in process design, business data gathering and other client-facing engagements. .
  • Retail and Service Industries
  • Procurement and Sourcing
  • Trade & Logistics
  • Warehouse Management
  • Project Management and Accounting
  • Extensible Data Security
  • Manufacturing and Master Planning
  • Financial and Project Accounting
  • Achievements
  • Conducted multiple CRP and super user training sessions.
  • Led design sessions for various modules in AX 2012
  • Configured AX2012 production environment for T&L, Manufacturing, Finance modules
  • Executed requirement gathering using SURESTEP methodology
  • Designed systematic processes with a minimum number of non-value added steps
  • Integrated various ISV solutions (Avalara, Data Masons, Atlas, Precision forms, Bottom line technologies, Transform AP)
  • Implemented custom hospitality plugins based on Magento e-commerce engine
  • Configured call center solution with subsequent user training
  • Consistently sustained high client satisfaction by maintaining availability and commitment to project overall success

Dynamics AX consultant * Lead Supply Chain consultant, 03/2015 to Present
Eaton CorporationCoamo, PR,
  • on multiple Dynamics AX projects Supported Go-live phase of the implementation Managed on-site end user group training Conducted analysis and research for developing progress reports Coordinated tasks, collaborating with project manager, software c developers and client during project lifecycle Designed project schedule and managed implementation and deadlines Located deviations or inefficiencies and delegated necessary adjustments Participated in service level meetings Wrote specification for software customization and tested the results.
Project Coordinator, 12/2014 to 03/2015
Arrow Electronics Inc,West Virginia, WV,
  • Conducted CRP sessions for various AX2012 modules Facilitated data reports migration between ERP systems Participated in design/configuration session with end users Configured custom reporting system to meet client needs Successfully executed requirement gathering Created easy-to-use test scripts using task recorder Monitored overall progress of deliverables after key user meetings Provided weekly SharePoint updates to steering committee and project sponsors.
Dynamics AX consultant, 03/2013 to 12/2014
NextOne ConsultingCity, STATE,
  • Delivered end user training for variety of Microsoft Dynamics AX modules Created fit/gap documents for several companies implementing AX Developed standard operating procedures based on "to-be" business process flows Designed simple to use user manuals Provided functional expertise in a number of key Dynamics AX 2012 modules.
Account manager, 11/2010 to 03/2013
Nova SolutionsCity, STATE,
  • Responsible for establishing and maintaining positive and proactive relationship with project team, project sponsors and offshore development team.
  • Gathered critical project information Led all development activities including overseas team management and product testing Configured Magento and Volusion components for integration with a third- party software Orchestrated the switch to a new payment processor without a loss of customers' data Provided functional expertise for proposal management and process design Coordinated customer-facing activities to achieve proper functionality customizations and documentation.
Bachelor of Engineering: , Expected in 2007
Lviv, Ukraine Polytechnic University - ,
Dynamics AX 2012 Trade & Logistics Certification: , Expected in
- ,
Accounting, Go-live, AP, business process, c, call center, client, documentation, e-commerce, ERP, Finance, Financial, forms, functional, Logistics, meetings, Microsoft Dynamics, SharePoint, migration, process design, processes, Procurement, product testing, progress, Project Management, proposal, reporting, requirement, research, Retail, scripts, specification, switch, team management, user training, user manuals

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School Attended

  • Lviv, Ukraine Polytechnic University

Job Titles Held:

  • Dynamics AX consultant * Lead Supply Chain consultant
  • Project Coordinator
  • Dynamics AX consultant
  • Account manager


  • Bachelor of Engineering
  • Dynamics AX 2012 Trade & Logistics Certification

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