Customer service and sales professional successful at improving customer retention rates and growing revenue. Punctal Organized, motivated and hardworking with proficiency in Microsoft word .
Implemented marketing strategies which resulted in 12% growth of customer base.
Developed new process for employee evaluation which resulted in marked performance improvements.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Assisted various business groups with document organization and dissemination during acquisitions.
08/2016 to 11/2016
Sales Associate CashierBurlington – City, STATE,
Directed customers to store locations.
Received customer payments.
Greeted customers promptly.
Totaled bills and calculated taxes.
Described products and services in detail.
Reported security and service incidents to management.
Processed customer returns.
Created attractive displays to promote items.
Assisted customers in selecting items based on needs.
Collected and stored coupons.
Assisted on sales floor as needed to maintain service standards.
Trained new cashiers on procedures, customer service and sales techniques.
12/2012 to 01/2013
Food Server / Line ServerJacob Javits Center – City, STATE,
Responsibilities included recording purchase orders and managing receipt of funds through cash and credit cards transactions.
Assisted frontline.
cashiers to move through transactions during peak hours and periods of customer overflow.
Provided customer service to customers with inquiries regarding company product advertisements and store promotions.
01/2011 to 2011
Sales Associate / Service ClerkShopRite Bakery – City, STATE,
Balanced cash drawer against receipts, resolved discrepancies* deposited funds into proper accounts using basic accounting practices Maintained updates about the price of goods and materials and used calculators and the cash registers to maintain changes Implemented conflict resolution techniques to resolve customer complaints Trained new cashiers and/or oversees other cashiers.
Education
Expected in December 2015
High School Equivalency Diploma: GED Monticello High School - Monticello, NY GPA:
Expected in September 2013
Early Childhood Care Certification: Co-op Tech - New York, NY GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
