Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
- Customer Service
- Decision Making
- Problem-Solving
- Critical Thinking
- Work Planning
- Verbal and Written Communication
- Client Relationship Management
- Teamwork and Collaboration
- Progress Documentation
- Problem Identification
- Dependable and Responsible
- Customer Communication
- Honest and Dependable
- Attention to Detail
- Relationship Building
- Inventory Management
Education and Training
Opportunities For Learning - Baldwin Park Ii Northridge, CA, Expected in 06/2013 – – High School Diploma : - :
Pierce College Woodland Hills, CA, Expected in – –
Experience
Penn National Gaming - Dog Sitter
Grantville, PA, 04/2019 - Current
Grantville, PA, 04/2019 - Current
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with customers.
- Fed animals twice daily and refilled water dish.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Offered animals exercise opportunities through walks and play activities.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Turned on lights at dusk and locked first floor doors and windows upon leaving.
- Provided seamless communication to inform pet owners of visits and pet status.
- Prepared food to meet needs of animals under care with appropriate meals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Cared for pets during owners' absences.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Changed bedding weekly to promote optimal health and comfort for each animal.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Walked dogs while enforcing good behavior and manners.
- Promoted optimal animal health by feeding and watering on regular schedule.
Penn National Gaming - Cashier
Charles Town, WV, 04/2019 - 09/2019
Charles Town, WV, 04/2019 - 09/2019
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer questions and provided store information.
- Discounted purchases by scanning and redeeming coupons.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed refunds for worn, damaged and broken merchandise.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Sky Zone Trampoline Park - Cashier
City, STATE, 02/2015 - 09/2017
City, STATE, 02/2015 - 09/2017
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Answered customer questions and provided store information.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
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Resume Overview
School Attended
- Opportunities For Learning - Baldwin Park Ii
- Pierce College
Job Titles Held:
- Dog Sitter
- Cashier
- Cashier
Degrees
- High School Diploma
- Some College (No Degree)
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