Polite and accommodating hard worker bringing months of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight. Responsible and dedicated animal care professional with proven abilities in cleaning cages, managing supplies and meeting animal needs by leveraging compassionate nature and love for every creature. Offering excellent time management, multitasking and organizational skills.
Skills
Oral and writing communication
Listening skills
Customer assistance and interaction
Office supplies ordering
Technologically savvy
Breed and species knowledge
Grooming and bathing
Pet care management
Client relationship management
Work ethic
Working collaboratively
Flexible
Training & Development
Physical strength
Multitasking
Computer skills
Experience
09/2019 to Current
Dog SitterThe Monster Minders – Philadelphia, PA,
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Offered animals ample exercise opportunities through walks and play activities.
Fed animals twice daily and refilled water dish for fresh water supply.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Monitored medication administration as directed by pet owners and vet.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
Performed scheduled walks and activities with outdoor pets.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Developed long-term relationships with clients and bonded with animals through regular contact.
Walked dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
07/2020 to 02/2021
Dog Bather/Front Desk ReceptionistCoco Clips – City, STATE,
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Transmitted information or documents to customers, using computer, mail or facsimile machine.
Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Arranged special accommodations for guests to maintain optimal satisfaction.
Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Bathed approximately 13 animals per 7-hour shift.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Washed, groomed and trimmed each animal to enhance coat health.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
09/2019 to 08/2020
Dog WalkerBarbra Steele – City, STATE,
Fed animals twice daily and refilled water dish for fresh water supply.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Fed and cared for pets during owners' absences.
Developed long-term relationships with clients and bonded with animals through regular contact.
Walked dogs at appropriate pace for breed, age and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs.
Scheduled dog walking services and collected payments from pet owners.
Education and Training
Expected in 06/2020
High School Diploma: James Madison High School - Vienna, VA, GPA:
Completed professional development in Advanced Placement Psychology, Advanced Placement Environmental Science, Advanced Placement English, Advanced Placement Government History.
Expected in 05/2024
Master of Science: Psychology Northern Virginia Community College - Annandale, VA GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
