director of engineering resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

To obtain a Director of Engineering position in the Engineering Management field with a secure and reputable organization. Which offer both, personal and professional growth . A proven performer with success in customer vendor relation management, with ability to quickly build genuine rapport and secure vendor relationships. With a reputation for dedication, team building, and creative problem solving. A team player seeking to contribute to and grow with a progressive and innovative Hotel. WORK STYLE Self-starter; highly motivated, ambitious, and goal oriented. Over fifteen years of increasingly responsible leadership experience and training of personnel. Possess the ability to accurately establish priorities, and adapt quickly to changing needs. Friendly and outgoing. Confident in making independent decisions. Dedicated, professional attitude; mature and willing to work. Able to pull together all aspects of a complex project, and make difficult decisions in stressful situations. Cross-trained personnel in job duties, which resulted in reduced supervision requirements

  • Worked for Trump International Beach Resort for Five Year as Director of Engineering
  • Worked for Starwood Hotels and Resorts for thirteen years, served in every position within Engineering Department from call/service engineer to Engineering Manager.
  • Serving over twenty-three years of honorable and dedicated service; United States Army and Florida Army National Guard
  • Budgets
  • Capital Expenditures
  • Renovations
  • Six Sigma
  • Preventive Maintenance
  • Blueprints and Schematics
  • Project Management and Processes
  • Cost Control
  • Strategic Planning
  • Quality Assurance
  • Planning and Organization
  • Troubleshooting
  • Vendor relations
Work History
01/2014 to Current
Director of Engineering Highgate Hotels Louisville, KY,
  • Directly Responsible for overall physical composite and overall appearance of property.
  • Reviewed and negotiated all vendor contracts.
  • Created and managed yearly facilities capital expenditure plans, along with annual property operating budgets.
  • Worked with contractors to formulate punch lists and complete inspections for occupancy permits, building systems, furnishings, fixtures and equipment.
  • Manage Department of sixteen engineers maintaining 394 Luxury Hotel Rooms.
  • Collaborates with Managing Director to prioritize improvements through capital expenditures.
  • Conduct routine inspections of hotel's property to maintain preventive maintenance standards per brand, state, federal & local regulations.
  • Perform and or assign all preventative maintenance work.
  • Ensure aggressive guest first approach among team members.
  • Remedy guest complaints within 15 minutes, or if not possible, notify Front Desk or Resort Manager for proper follow up.
  • Conduct weekly inventory of supplies.
  • Purchase and order supplies maintaining budget guidelines.
  • Comply with departmental, hotel and corporate operating standards.
  • Completed over 70 projects for key customers, successfully driving future business opportunities.
  • Oversaw project budgets ranging from $5,000 to $1,000,000.
03/1996 to Current
First Sergeant, Sergeant Avi-Spl, Inc. Melville, NY, Qatar
  • First Sergeant in United States' National Guard; operates on domestic and worldwide level; responsible for readiness and preparedness within Battery's for state or federal activation; ensuring health, morale, welfare, discipline, and training of 105 Soldiers. Oversees Battery's administrative, supply, training, and daily operations. Responsible for operations as Sergeant of operations to overseeing 131 SECURITY FORCE Soldiers and over $75,000,000 in equipment.
  • Received Military recognition for outstanding performance in Overseas workplaces with Army medals; Army Bronze Star, Army Commendation Medal, Army Achievement Medal, Iraqi Campaign Medal, Good Conduct Medal.
  • Deployed with and led 103 soldier's Company into Qatar, for 12 months.
  • While deployed, Company successfully conducted several missions including raids on suspected terrorists, protective details for high profile dignitaries, defended occupied positions and conducted daily mounted and dismounted patrols.
01/2009 to 01/2014
Engineering Manager Westgate Resorts Branson, MO,
  • Manage a Department of Sixteen engineers at the 517 room Luxury Hotel.
  • To maintain the physical composite and the overall appearance of the property.
  • Directly Responsible for the Hiring of Staff, Hurricane preparedness protocol and implementation plans, worked on establishing overall Full TIme Employees and fiscal budgets for the following year.
  • Developed and implemented various preventive maintenance programs within the resorts.
  • Training and coaching engineers in various disciplines in order to maximize performance.
  • Managed the monthly expenses and obtain competitive bids for capital projects.
  • Perform daily inspections to assure that the physical composite of the property is being maintained.
  • 2010 played a major role in the, Be Green Program for the W Fort Lauderdale, in which the W was able to receive certification from the state of Florida in its Green Lodging Program.
01/2002 to 01/2009
Engineering Supervisor The Westin Diplomat Resort & Spa City, STATE,
  • Supervised team of forty-two engineers at 998-rooms Resort / Convention Center Hotel with duties that include; seeking and hiring of employees, training, coaching and counseling, maintaining monthly budget of over 200,000 dollars, maintaining supply inventories and equipment accountability.
  • Maintained close relationship with local, state, and federal health/code agencies.
  • Actively enforced "Be Safe Program" to prevent talent caused damage; promoted Safety Awareness through participation within company's Safety Committee: In 2007 developed Lockout/Tag-Out safety Program for Diplomat Laundry Equipment Safety Program.
  • 2007-2008 was given responsibility of overseeing 8.5 million dollars of capital projects ranging from Hotel renovations, Safety and Security, Plumbing and Landscaping.
  • 2008 played major role in emplomenting, Be Green Program. Diplomat was able to receive certification from Florida's Green Lodging Program.
Expected in 2014 to to
Six Sigma Green Belt Certification: Hospitality
Starwood University - Fort Lauderdale, FL,
Expected in 2014 to to
Safe Serve Food Handling Certification: Hospitality
Starwood - Miami FL,
Expected in 2014 to to
Certified Pool Operator: Hospitality
Pool Operations - Fort Lauderdale, FL,
Expected in 1993 to to
Bachelor of Science Degree: Industrial Technology, Electronics
Langston University - Langston, OK,

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Resume Overview

School Attended

  • Starwood University
  • Starwood
  • Pool Operations
  • Langston University

Job Titles Held:

  • Director of Engineering
  • First Sergeant, Sergeant
  • Engineering Manager
  • Engineering Supervisor


  • Six Sigma Green Belt Certification
  • Safe Serve Food Handling Certification
  • Certified Pool Operator
  • Bachelor of Science Degree

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