Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Director / Vice President of Operations, Engineering, & Supply Chain
Industries: Capital Goods Manufacturing, Gaming, & Technology
Consistent on time product launches during company's largest growth period
Successful implementations of lean factory methodology
SUMMARY
12 years manufacturing, operations, engineering, GSC, NPI/NPD, project management, ERP systems,
configuration management, data analytics, and business intelligence. Skilled at mixed model, cellular
production, lean factory, data-driven KPI's, for electromechanical manufacturing, with progressive increase in
leadership responsibility and a proven record of culture turnaround and team performance
Highlights
OMNEX, `16
High Performance Leadership Toolkit, `14
Crucial Conversations, VitalSmarts Inc.
12; Microsoft Project
Management Essentials, `11
Microsoft SharePoint Essentials, `10
Technology Skills
AutoCAD, Siemens PLM, SolidWorks PDM
Tableau, PowerBI, Cognos, TM1
MS Access, Project, Visio, SharePoint Designer
JIRA, Confluence
MS Dynamics AX & GP, Epicor
Published Inventor - USPTO #8,684,847, commercialized $1m revenue per year
Accomplishments
Experience
Director of Engineering, 04/2017 to 01/1 Highgate Hotels – Salinas, CA,
Capital goods manufacturer, software developer for hospitality & gaming, $1b sales, 3k employees
Major customers: Las Vegas Sands, MGM Resorts, Caesars Entertainment, Wynn Resorts, Boyd Gaming
`14 - `16 Director of Manufacturing Engineering (Operations Engineering)
Reported to VP Operations, 3 direct report teams, 15 indirect engineers, analysts and technicians
Directed all product launches, training, system controls, capital equipment, and product compliance
Administered strategic planning and management of department P&L, OPEX $5m and CAPEX $2m
Key Contributions & Accomplishments.
Product Launch output doubled YOY, matching quality & on time delivery, with same resources and
multiple supplier sites in East Asia and Latin America, achieved through greater process rigor - design
and process FMEA for past 3 product cycles, and instituted project MIS for global reporting.
Presented
semi-annually to BoD, ELT, and Investors/Analysts on NPI/NPD strategies and initiatives.
Lean Manufacturing implemented saving $200k (5%) inventory, 15% increase production capacity,
directing kaizen lead events Operations-wide, redesigning production/warehouse to mixed-model one-
piece flow, reducing quality defects 95% YOY, all in 1/3 the same space.
Customer Service quality level defects down from 65% to below 1%, developing real-time KPI's with
continuous feedback loop creating a new standard of service excellence.
Employee Development & engagement increased 20% YOY, by coaching direct reports, mentoring
people leaders with a system of accountability, independent work ethic, and continuous improvement
`12 - `14 Senior Manager of Enterprise Resource Planning (Configuration Management)
Reported to , 6 direct reports, programmed and maintained all ERP system controls
for company operations, 1 million SKUs, 25k product orders and 50k service orders per year
Key Contributions & Accomplishments.
Configuration Management expansion tripled product line support realizing additional $50m revenue,
utilizing 170 dimensions and 180,000 total variables
Jessica
Claire - Page 2 resumesample@example.com.
1 (XXX) XXX-XXX.
Order Fulfillment system streamlined increasing quarterly direct sales 16%.
Doubled output for
outgoing service orders, merging 2 enterprise systems & eliminating data redundancy.
Business Intelligence forecasting solution developed, reducing inventory carrying costs by 20%,
increased customer quality by 60%, increased demand visibility 12-fold.
Strategic Planning decision analysis led for global ERP core system migration budget of $10m
`09 - `12 Manager of New Product (Project Management & NPI/NPD)
Reported to , 5 direct reports, oversaw project managers liaising with engineering,
operations, & service departments, timely launch of new product, procedural training, & data distribution
Key Contributions & Accomplishments.
Program Management partnership with Global Marketing accelerating NPI time-to-market by 70%.
Industrial Engineering CMM program implemented reducing outages by 96%.
Systems Management automation tracking program developed reducing service fulfillment 30%.
Senior New Product Engineer, Manufacturing Engineer, and Project Manager, 04/2017 to 09/2017 Aristocrat Technologies, Inc – City, STATE,
Supplier quality defects
driven to 4-year low creating supplier scorecard, qualifying suppliers on 4 continents.
Project managed
customized product for 3 corporate accounts earning $15m in sales.
Production capacity increased 33%
by launching cellular production method using one-fifth the space.
Performance Assessment Intern, 02/2017 to 03/2017 Bechtel SAIC Company – City, STATE,
Data Center Network Engineer) - built & maintained 50 servers, 10
RAID5 disk arrays & three 20kVA UPS stacks, developing PM schedule for 85% downtime reduction.
Education
Master of Business Administration: Finance and Marketing, Expected in 09 University of Nevada - , GPA: Finance and Marketing Magna Cum Laude, top 5% of class
Bachelor of Science: Industrial and Systems Engineering, Expected in University of Southern California - Los Angeles, GPA: Industrial and Systems Engineering 4-time Dean's list
Professional Affiliations
Certified Project Management Professional (PMP)®, Project Management Institute (PMI) · Member Beta Gamma Sigma
Business Honor Society · Member IEEE Engineering Management Society · Member NESA National Eagle Scout Association
Professional training
DFMA, Design for Manufacturing and Assembly, OMNEX, `16 · GD&T, Geometric Dimensioning and Tolerancing,
Skills
AutoCAD, automation, budget, Business Intelligence, CMM, coaching, Cognos, Configuration Management, continuous improvement, Customer Service, decision analysis, delivery, dimensions, direct sales, directing, ERP, Enterprise Resource Planning, forecasting, Global Marketing, Industrial Engineering, inventory, Latin, Leadership, Lean Manufacturing, Director, market, mentoring, MS Access, MS Dynamics, Microsoft Project, Microsoft SharePoint, SharePoint, migration, MIS, enterprise, Network Engineer, PDM, PLM, Program Management, Project Management, quality, RAID5, real-time, reporting, sales, servers, Siemens, software developer, SolidWorks, strategic planning and management, Strategic Planning, Systems Management, Tableau, Employee Development, Visio
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Formatting
Length
Measurable Results
Personalization
Target Job
Resume Overview
School Attended
University of Nevada
University of Southern California
Job Titles Held:
Director of Engineering
Senior New Product Engineer, Manufacturing Engineer, and Project Manager
