Direct Care Worker/ Resident Aide with two years experience in a assisted living/ hospice setting. Patient-focused and empathetic caregiver with extensive knowledge of geriatric needs. Desire a position in a clinical setting. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.
Dementia and Alzheimer's knowledge
Efficient and reliable team player
Committed team player
Direct Care Worker, 09/2009 to 07/2011 Redwood Manor – Burton, Mi
Monitored vital signs, such as blood pressure and pulse.
Maintained accurate records of patient care, condition, progress and concerns.
Responded appropriately to the physical, emotional and developmental needs of patients.
Tested and recorded blood glucose levels.
Changed sterile dressings.
Obtained information about clients' medical history, drug history, complaints and allergies.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Cooked appetizing and satisfying meals and snacks.
Maintained a clean, healthy and safe environment.
Maintained sanitary residents' and program rooms.
Followed safe lifting techniques and individual resident lifting instructions.
Transported patients to other areas of the home in wheelchairs.
Answered patient calls for care and feeding.
Cared for clients with diagnoses such as renal failure, diabetes, Parkinson's disease, dementia and altheimers.
Reported any unusual circumstances in the patients' condition or environment.
Documents objective data and routine aspects of patient care.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Provided a comforting and soothing environment.
Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
Monitored expiration of medical supplies and medications.
Health services management/ medical administration, 11/2003 to 05/2008 United States Air Force – San Antonio, TX
used variety of office software and equipment daily such as fax, multi line phone, computer, word, excel, Traces and other military software
Scheduled appointments and registered patients.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients' eligibility and claims status with insurance agencies.
Prepared patient charts accurately and neatly for the clinic.
Maintained strict patient and physician confidentiality.
Precisely evaluated and verified benefits and eligibility.
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Entered numerical data into databases in a timely and accurate manner.
Scanned documentation and entered into the database.
Obtained scanned records and uploaded them into the database.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Added new material to file records and created new records.
Located, checked in and pulled medical records for appointments and incomplete patient charts.
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Bartender/waitress, 04/2001 to 11/2003 Chilli Willie's Sports Bar – Flint, mi