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Direct Care Worker 2 Resume Example

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DIRECT CARE WORKER 2
Summary

Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities.

Accurate, assertive and adaptable person. Effective at multitasking in challenging situations and meeting critical deadlines.

Skills
  • Care plan management
  • Knowledge of state regulations
  • Compassionate client care
  • Client documentation
  • Client safety and first aid
  • Community activities
  • Administering medication
  • Behavior redirection
  • Patient chart documentation
  • Self-directed
  • Verbal communication
  • Cash management experience
  • Proper phone etiquette
  • Staff development
  • Time management skills
  • Medical records management
  • Safe learning environment
Education and Training
Some College (No Degree)Massasoit Community CollegeCity,State,Marine Biology
Commonwealth of Massachusetts City,State,Communication Enhancement 12/2019

Department of Development Services Central/West Office of Learning & Development

Communicating effectively in all situations to get your point across in a professional manner.

Massachusetts Advocates Standing StrongCity,State,Explore-Prepare-Act train03/2018

Explore good relationships and how they fit into your daily life.

Commonwealth of Massachusetts City,State,Water Safety 05/2017

Central/West State Operated DDS Homes

Safety in and around water.

Commonwealth of Massachusetts City,State,Universal Positive Behavior Support 10/2016

Department of Development services Central/West Office of Learning and Development

Commonwealth of Massachusetts City,State,Basic Human Rights10/2016

Department of Development services Central/West Office of Learning and Development

Human Rights officer

Massachusetts MAP Certification City,State,Map Certification Expected in 02/2020
American Safety And Health Institute City,State,CPR/AED And Basic First Aid01/2020
Central Residential ServicesCity,State,Understanding And Managing Violent Behavior 07/2015
Commonwealth of Massachusetts City,State,PBAC11/2019
Commonwealth of Massachusetts City,State,DSW2 Training06/2019
Experience
FraserDirect Care Worker 2 | Maple Grove , MN05/2014 to Current
  • Helped create and execute ISP goals.
  • Trained staff members on processes, work instructions and procedures to continue a higher standard of care.
  • Have worked on hicsis.
  • Plan and execute community integration outings to form meaningful relationships.
  • Human rights officer in home.
  • Contact with physicians, guardians, and family members to continue a seamless process in day to day care.
  • Implemented group activities such as bowling and fishing activities, improving resident and staff engagement 100%.
  • Worked with supervisory medical staff (RN's, PT, OT, etc.) to review cases and improve care.
  • Completed general housekeeping work to help the individuals, including preparing healthy meals and keeping personal areas neat.
  • Cultivated amiable relationships with individuals, resulting in strong overall happiness and emotional well-being.
  • Helped the individuals maintain daily living standards by assisting with personal hygiene needs.
  • Ambulated the individuals with safe and effective strategies around home, public and medical locations.
  • Ambulated the individuals in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Developed strong and trusting rapport with each individual to facilitate best possible care and assistance.
  • Oversaw and planned the individuals schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Transported the individuals to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Worked to improve the individuals outlook and daily living through compassionate care.
  • Administered all necessary medications as directed by care plan and map policy.
  • Took and recorded the individuals temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Coordinated with doctors and registered nurses to develop care plans for the individuals.
  • Directed the individuals in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Columbia Sportswear CompanyDirect Care Worker | Gilroy , CA01/2012 to 01/2014
  • Transported the individuals to locations such as day program, medical appointments and group meetings to maintain social connections and meet medical needs.
  • Assisted the individuals in planning for meals and shopping for ingredients to meet nutritional plans.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Ambulated the individuals with safe and effective strategies around home, public and medical locations.
  • Helped the individuals maintain daily living standards by assisting with personal hygiene needs.
  • Helped the individuals handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Took and recorded the individuals temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Administered all necessary medications as directed by care plan and map policy.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Developed strong and trusting rapport with each individual to facilitate best possible care.
American WoodmarkFloor Supervisor | Cumberland , MD09/2002 to 05/2004
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Collaborated with leadership to determine needs and devise improvement plans to reach strategic targets.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Oversaw weekly team schedule for 25 personnel.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Increased employee morale with health insurance programs, holiday gifts and updated plumbing.8
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction.
  • Achieved sales goals and business objectives by motivating staff and promoting health and wellness.
  • Conducted job interviews, led employee performance evaluations with constructive feedback.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
Zoot Enterprises Inc.Cell Supervisor | City , STATE09/2000 to 07/2002
  • Improved productivity initiatives, coordinating routes and orders.
  • Completed thorough closing and shift change functions to maintain operational standards each day.
  • Led team of 8 pressers, 2 baggers, 10 sorters, and 3 order pickers meeting the costumers dry cleaning needs.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures.
  • Cross-trained in every store role to maximize operational knowledge.
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How this resume score could be improved?

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Resume Overview

School Attended

  • Massasoit Community College
  • Commonwealth of Massachusetts
  • Massachusetts Advocates Standing Strong
  • Massachusetts MAP Certification
  • American Safety And Health Institute
  • Central Residential Services

Job Titles Held:

  • Direct Care Worker 2
  • Direct Care Worker
  • Floor Supervisor
  • Cell Supervisor

Degrees

  • Some College (No Degree)

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