Direct Support Professional with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate.
Strong organizational skills
Active listening skills
Sharp problem solver
Energetic work attitude
Trained in grooming and bathing assistance
CPR, First-Aid Certified
Customer service expert
General housekeeping ability
Direct Care Supervisor08/2014 to 07/2016Central Virginia Training CenterLynchburg, VA
Assist/monitor/teach individuals with preparation of daytime activities; encourage good personal hygiene; Assist in the assessment of each individuals(s) abilities, interests and need areas toward independent living.
Transport individuals to appropriate appointments only when necessary; Perform daily record keeping (i.e. data collection, daily logs).
Exchange information with next shift and/or with support staff; Teach and be supportive of basic nutrition.
Assist individuals in joining community organizations of their choice; Provide leisure/recreational activities of individual(s) choice, increase individual's self initiative in leisure activities.
Direct Support Professional06/2012 to 11/2014Heart HavensLynchburg, VA
Assists with information gathering for Personal Outcome Measures, and other assessments; Assists people with maintaining a clean, safe, and orderly home by following safety and Infection control procedures; educates people about maintaining homes
Maintains and expands skills and knowledge relevant to providing high quality support and services; Obtains and maintains all required certifications and training's and applies the information to support people served
Maintains open communication and cooperative work effort with Lead D.S.P and other staff to assure quality and continuity of support to people served; Reports and/or documents routine and unusual events including completing daily logs, accident reports, outcome data sheets, etc. in a concise, understandable, and legible manner
Assists people with fiscal management while safeguarding their funds, may include completing ledgers, reconciling accounts and assisting people with spending choices
Ensures that people exercise their rights and that rights are not restricted without due process, ensures people are treated with dignity and respect; Performs other duties as assigned.
Crew Member10/2007 to 12/2011Kentucky Fried ChickenLynchburg, VA
Achieves CHAMPS standards by executing CSL behavioural standards for Cleanliness, Hospitality, Accuracy, Maintenance, Produce and Speed of Service.
Acts like a Customer Maniac by delivering 100% CHAMPS with a Yes! every shift.
Demonstrates excellence by preparing and serving all products according to standards.
Knows restaurant and shift goals and works to achieve them.
Observes the safe work practices that have been established, remedies minor unsafe situations within the level of authority, and immediately reports all incidents, accidents and unsafe conditions to management.
Has regard for safety for self and others, including fellow team members, management, customers, visitors and contractors.
Keeps the designated work area, restaurant, designated equipment and restrooms clean and tidy.
Education and Training
High School Diploma: General Studies2010Heritage High SchoolLynchburg, VA
Completed 2 years of Marketing
Completed 2 years of computer class
Charting and record keeping ; Patient-focused care ; Compassionate and trustworthy caregiver ; Time management ; Detail-oriented ; Charting and record keeping