devops engineer at ibm graph resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Expert Software Developer with strong devops skills dedicated to constantly improving tools and infrastructure to maximize productivity, minimize system downtime and quickly respond to the changing needs of the business.
  • Strong Linux user
  • Python, Ruby, Shell
  • Javascript, NodeJs, Dojo, AngularJS, React JS
  • Chef, Vagrant, Docker, IBM Urban Code Deploy, Kubernetes
  • Jenkins, TravisCI
  • Java, Scala

Cassandra, Elasticsearch, MongoDb, IBM Cloudant, Postgres SQL

ANT, Maven, Gradle, Sbt

Git, RTC

Artifactory, Nexus

AWS, Softlayer, IBM Bluemix

Spark, Spark Streaming, Apache Kafka, Apache Parquet, Apache Tinkerpop, Zookeeper

Work History
Service Reliability Engineer, 05/2017 - Current
Verizon Media (Former Oath) Omaha, NE,

* Work with various application teams to ensure reliability and scalability of microservices that power iTunes and AppStore.

* Lead and implement migration from hardware load balancers to Nginx based software load balancers.

* Designed and implemented inventory system to profile Applications, instances, hardware info used by iTunes and AppStore to capacity plan and allocation.

* Work with multiple application teams to identify and implement features to scale for millions of users.

Devops Engineer at IBM Graph, 06/2015 - Current
IBM Analytics Platform Services City, STATE,

* Designed and implemented a POC to create multiple stacks on AWS using ELB, EC2, VPC, Route 53, Cloudwatch and Lambda to support customers on AWS. 

* Worked on launching experimental service of IBM Graph (Implementation of Tinkerpop and Titan) into IBM Bluemix platform as a Multi tenant service using IBM Urban Code Deploy.

* Implemented continuous integration to test product code and configuration management code (Chef) using Jenkins, Docker, Vagrant, Shell, Chef etc.

* Pioneered the setup of Jenkins server, slaves for build, test, deploy of IBM Graph.

* Architected and Implemented one click deploy of IBM Graph into all regions of Dev, Staging, Prod.

* Enhanced automation needed to provision softlayer infrastructure (Bare Metal, CCI's) using IBM Urban Code Deploy.

* Developed core product features using NodeJs, Java and Scala.

* Facilitated billing mechanism to calculate Data Under Management, API calls costs per customer.

* Created utility tools for management team to understand usage patterns of users.

* Resolved pager's on production issues.

* Provided guidance to customers in achieving 2x performance throughput.

* Operated, tuned and improved performance of Cassandra, Elasticsearch running on production environments.

* Tuned Garbage Collection patterns of cassandra using JStat to handle production work loads.

* Analyzed and improved JVM performance by studying heap dumps using VisualVM.

* Investigated production machine bottlenecks using tools like atop, top, htop, tcpdump and other linux tools.

* Coordinated the setup of alerting infrastructure using Collectd, Graphite, Seyren, PagerDuty.

* Implemented High Availability of IBM Graph using HAProxy and other microservices.

* Facilitated tools parsing HAProxy logs to understand users latency percentile reports (Hourly / Daily).

* Enhanced configuration management using chef.

* Conducted a POC on containerized deployments using Docker, Kubernetes.

* Evaluated and implementing an application metrics analyzer for IBM Graph using Scala, KafkaStreaming, Apache Parquet, IBM Object Store, SparkStreaming, Jupyter Notebooks..

Devops Engineer ( BigInsights / Hadoop ), 03/2015 - 06/2015
IBM Cloud Data Services City, STATE,

*Contributed shell scripts to automate creation, deletion, update of provisioning server that spins up hadoop cluster.

* Automated update of bare metals using chef without the need to OS Reload.

* Handled defects in provisioning IBM Biginsights.

Software Engineer (Lifecycle Query Engine), 07/2013 - 03/2014
IBM Rational City, STATE,

* Developed front end UI components using Java Script, HTML, CSS, Dojo 

* Implemented backend logic needed for SPQRL query engine

* Improved build scripts for continuos delivery (ANT)

* Designed and created performance test framework to test real users on custom datasets (JMeter)

* Analyzed products impact on real time production server by sampling HTTP server logs

* Extensively worked with RDF and SPARQL

* Helped in release engineering

Software Developer Intern (Lifecycle Query Engine), 06/2012 - 10/2012
IBM Rational City, STATE,

* Enhanced and fixed product code (Dojo, Java) 

* Added additional unit test coverage using JUnit 4

* Setup automated smoke testing on daily builds (JUnit, ANT)

* Handled globalization of product into 11 languages

Master of Science: Software Engineering, Expected in 2013
University Of Texas at Dallas - Richardson, Tx
Status -
Bachelor of Science: Information Technology, Expected in 2011
Anna University - Chennai, Tamil Nadu
Status -

* Honored one of the Top 20 coders. Participated in a one day coding competetion, I was awarded as one of the top 20 coders in the state of Tamil Nadu, India

* Top 20 teams. Contested as a team of four in the  Annual National Software Development competition conducted by IBM, We were  one among the "Top 20 teams" among 3000 teams in India.

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Resume Overview

School Attended

  • University Of Texas at Dallas
  • Anna University

Job Titles Held:

  • Service Reliability Engineer
  • Devops Engineer at IBM Graph
  • Devops Engineer ( BigInsights / Hadoop )
  • Software Engineer (Lifecycle Query Engine)
  • Software Developer Intern (Lifecycle Query Engine)


  • Master of Science
  • Bachelor of Science

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