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devops engineer resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

As a skilled DevOps Engineer with over six years solid hands-on experience in automating the deployment of mission critical applications over varying infrastructure as well as Managing IaaS, PaaS, SaaS and On-Prem. Highly proficient with Source Code Management,
Configuration Management using Ansible, Orchestration Management, Infrastructure Management and CI/CD. Detail-oriented, possess excellent communication, problem-solving, and decision-making skills. Avid learner who is always discovering and eager to explore new technologies and tools.
- 6+ years with AWS cloud provider
- 6+ years of DevOps end to end automation skills.

- Ability to train and teach new engineers on new tools being used in the SDLC.

- Excellent communication and collaboration abilities
- Extensive experience with cloud computing platforms like AWS
- Comfortable to work in any environment and any conditions.
- Good time management, ability to work with a team, and pay attention to the little details.
Using Kubernetes to orchestrate/deploy applications in containers across multiple environments.
- Ability to use terraform to build infrastructure in cloud providers (AWS) and use ansible for configuration of resources.
- 8+ years of Linux skills.
- Ability to use CI/CD tool (Jenkins) to integrate with DevOps tools.
- Ability to package applications in containers using docker and pushing to docker registries (ECR, Docker hub etc...)
- Solid understanding of networking protocols, TCP/IP, and load balancing techniques
- Ability to use Prometheus and Grafana to monitor applications
- Strong problem-solving and troubleshooting skills

Skills
  • UNIX Shell Scripting
  • Scripting Languages: PHP, Python, JavaScript
  • System Configuration and Management and Troubleshooting
  • Source Code Management
  • Application Deployment
  • Software Build & Release
  • DevOps Principles
  • CI/CD Pipeline Creation & Maintenance
  • Compatibility Testing
  • Program Testing Software
  • Testing And Maintenance
  • Script Maintenance And Updates
Work History
01/2018 to Current
DevOps Engineer Federal Reserve Bank , , Irving, TX
  • Developed continuous improvements and implemented solutions to existing infrastructure, tools and processes.
  • Worked with cross-functional development team to create software solutions that improved overall functionality and performance.
  • Researched and identified new technologies to use in agile development environment.
  • Write code and developed tools and integrations to meet cross-platform user needs.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Worked with software development and testing team members to develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Built automation tools and applications to deploy next-generation platforms.
  • Managed testing cycles and coordination of user acceptance testing for software and applications.
  • Implemented best practices to protect data and assets.
  • Helped to direct software to meet client needs for functionality and performance.
  • Documented project design for reference and future use cases.
  • Using Docker for containerization with Docker Swarm and Kubernetes for container orchestration.
  • Maintaining highly secure and available Kubernetes clusters.
  • Automating infrastructure provisioning and configuration using Terraform and Ansible.
  • Automating infrastructure provisioning and configuration using Terraform and Ansible.
  • Provisioning and configuring infrastructure using Terraform, which is integrated with AWS SDK, AWS CLI/UI, kops, Ansible, VPC, Route53, Private and public subnets, route tables, IGW, EC2 instances, IAM, ELB, Autoscaling groups, Cloud Watch, EFS, NFS, S3, Databases, Lambda security groups, NACLs, among others.
  • Collaborated with team to analyze system solutions based on client requirements.
  • Created secure custom coding to prevent network threats.
03/2017 to 01/2018
AWS Cloud Engineer Equality Health , , Toronto, ON
  • Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
  • Responded promptly to user requests for permission changes, new storage and expansion questions.
  • Partnered with sales team to design solutions for customers and drive AWS adoption and revenue.
  • Performed advanced engineering in configuration, management and deployment of AWS cloud environments.
  • Captured and shared best-practice knowledge among AWS community and presented sessions at industry conferences.
  • Monitored costs and optimized cloud deployment expenses against business needs.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation
04/2012 to 03/2017
Technical Support Specialist Crutchfield Corporation , , Miramar, FL
  • Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals
  • Assisted customers in identifying issues and explained solutions to restore service and functionality
  • Analyzed code to assist support team in finding solutions and workarounds to problems.
  • Developed proactive tools to assist customers and internal support organization.
  • Researched and identified solutions to technical problems.
  • Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
  • Assessed technical complexity of tickets to escalate to Tier 3 team.
  • Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
  • Dispatched field service technicians to correct issues requiring in-person technical assistance.
  • Responded to customer inquiries and provided technical assistance over phone.
  • Monitored system performance to identify potential issues.
  • Offered assistance in implementing and developing training programs.
Education
Expected in to to
Bachelors of Technology - BTech.: BTech. In Computer Engineering
Landmark Metropolitan University - Buea, Cameroon,
GPA:
Certifications

LinkedIn Learning

  • Ultimate AWS Certified Solutions Architect Associate SAA-C03 , Udemy Online
  • Terraform for AWS , Udemy Online
  • AWS EKS Kubernetes-Masterclass | DevOps, Microservices , Udemy Online
  • Microsoft Azure , Udemy Online
  • Ultimate AWS Certified Cloud Practitioner , Udemy Online
  • Python , Udemy Online
  • DevOps for Databases in Azure with MySQL and Terraform Training , LinkedIn Learning
Skills
  • UNIX Shell Scripting
  • Scripting Languages: PHP, Python, JavaScript
  • System Configuration and Management and Troubleshooting
  • Source Code Management
  • Application Deployment
  • Software Build & Release
  • DevOps Principles
  • CI/CD Pipeline Creation & Maintenance
  • Compatibility Testing
  • Program Testing Software
  • Testing And Maintenance
  • Script Maintenance And Updates
Work History
01/2018 to Current
DevOps Engineer
Dominion Systems ,
  • Developed continuous improvements and implemented solutions to existing infrastructure, tools and processes.
  • Worked with cross-functional development team to create software solutions that improved overall functionality and performance.
  • Researched and identified new technologies to use in agile development environment.
  • Write code and developed tools and integrations to meet cross-platform user needs.
  • Monitored automated build and continuous software integration process to drive build/release failure resolution.
  • Worked with software development and testing team members to develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Built automation tools and applications to deploy next-generation platforms.
  • Managed testing cycles and coordination of user acceptance testing for software and applications.
  • Implemented best practices to protect data and assets.
  • Helped to direct software to meet client needs for functionality and performance.
  • Documented project design for reference and future use cases.
  • Using Docker for containerization with Docker Swarm and Kubernetes for container orchestration.
  • Maintaining highly secure and available Kubernetes clusters.
  • Automating infrastructure provisioning and configuration using Terraform and Ansible.
  • Automating infrastructure provisioning and configuration using Terraform and Ansible.
  • Provisioning and configuring infrastructure using Terraform, which is integrated with AWS SDK, AWS CLI/UI, kops, Ansible, VPC, Route53, Private and public subnets, route tables, IGW, EC2 instances, IAM, ELB, Autoscaling groups, Cloud Watch, EFS, NFS, S3, Databases, Lambda security groups, NACLs, among others.
  • Collaborated with team to analyze system solutions based on client requirements.
  • Created secure custom coding to prevent network threats.
03/2017 to 01/2018
AWS Cloud Engineer
Dominion Systems ,
  • Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
  • Responded promptly to user requests for permission changes, new storage and expansion questions.
  • Partnered with sales team to design solutions for customers and drive AWS adoption and revenue.
  • Performed advanced engineering in configuration, management and deployment of AWS cloud environments.
  • Captured and shared best-practice knowledge among AWS community and presented sessions at industry conferences.
  • Monitored costs and optimized cloud deployment expenses against business needs.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation
04/2012 to 03/2017
Technical Support Specialist
QuickBooks Online ,
  • Provided high-level technical support by resolving inquiries by phone, e-mail and web consistent with department and team service levels and goals
  • Assisted customers in identifying issues and explained solutions to restore service and functionality
  • Analyzed code to assist support team in finding solutions and workarounds to problems.
  • Developed proactive tools to assist customers and internal support organization.
  • Researched and identified solutions to technical problems.
  • Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
  • Assessed technical complexity of tickets to escalate to Tier 3 team.
  • Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
  • Dispatched field service technicians to correct issues requiring in-person technical assistance.
  • Responded to customer inquiries and provided technical assistance over phone.
  • Monitored system performance to identify potential issues.
  • Offered assistance in implementing and developing training programs.

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Resume Overview

School Attended

  • Landmark Metropolitan University

Job Titles Held:

  • DevOps Engineer
  • AWS Cloud Engineer
  • Technical Support Specialist

Degrees

  • Bachelors of Technology - BTech.

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