devops engineer resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
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Professional Summary
Linux Systems Admin. / DevOps Engineer Systems Engineer with over 8years of expertise in information technology and system administration. Track record showcasing technical implementation of different enterprise tools, team and client collaboration in production environments, technical support, application upgrades, migrations, maintenance, and troubleshooting. Proven ability to thrive in demanding deadline driven, fast-paced team environments allowing for a capacity to learn quickly, multitask, and conduct analysis.
DevOps Engineer, 06/2021 to Current Centric Consulting – Cleveland, OH,
Provide support for implementation, troubleshooting and maintenance of IT systems for multiple environments
Build CI/CD pipeline to include tools like Jenkins, SonarQube, Nexus and GitLab
Worked with developers to integrate resources within projects using Azure and Azure DevOps.
Maintained and built VMs and containers through Azure and Azure Kubernetes Services.
Created, updated and maintained Azure security standards and best practices across Azure domain.
Support Tomcat application server deployment
Provide and document problem identification, diagnosis, and resolution of issues within a timely manner
Support and manage SVN for repository and version control
Document processes, procedures, configurations, and deployment plans
Responsible for reliability of machines and hardware, including software and hardware updates, installing new programs
Suggest and implement proper tooling around monitoring and logging to enhance visibility into production applications
Identify, troubleshoot, and restore network, server and client systems as outages occur or as needed daily
Provide support for dispatch system and hardware problems and remains involved in resolution process
Configure and manage UNIX and Windows operating systems
Install/load operating system and application software
Manage system infrastructure and any processes related to these systems
Provide support for escalation and communication of status to agency management and internal customers
Installs new software releases and system upgrades, evaluates, and installs patches and resolves software conflicts
Deploy solutions for administration of systems of Mac and Linux systems
Ability to interface with various stakeholders and be able to troubleshoot complex application performance issues
Isolate and resolve hardware and software issues involving applications, operating system, hardware, communications infrastructure
Train new users and developers to use standard applications, equipment’s, and business applications
Participate as needed in off-hours support
Troubleshoot, maintain integrity, and configure network components along with implementing operating systems enhancements to improve reliability and performance
Integrate new technologies into new and existing systems including transition and migration of corporate systems
Interface with engineering and customer service organizations
Provide support to systems including day-to-day operations, monitoring, and problem resolution
Provision resources as needed for developers
Grant permissions and ownership for project and company compliance
Perform user account and access management
Document processes of resolved issues and referred to documented solutions for a faster turnaround
Identify, compile, install, configure, and use open source and commercial software packages for use within the environment
Environment: Linux Redhat/Centos 5,6,7,8 VMware ESXi
Database and System Administrator, 08/2018 to 06/2021 Leidos – Novi, MI,
Performed RMAN configuration (back-up and recovery)
Performed Backup Scheduling and Backup Monitoring
Designed, implemented and maintained data retention and archival, plans for storage needs, retention, backup and recovery
DB and Application patching
DB and Application cloning
Configured and maintained database servers and processes.
Refined and automated regular processes, tracked issues, and documented changes.
Focused on delivering post-sales support and solutions to Oracle customer base while serving as an advocate for customer needs.
Resolved post-sales technical issues via phone and electronic means, as well as addressed questions regarding use of and troubleshooting for all oracle Property Management Service Products and Applications eg. Micros POS devices, Simphony, On Prem and Cloud Based PMS Application Servers, OXI Two Way Interface, OPI/OPG etc. etc.
Implemented Database performance monitoring, optimization, and tuning
Installation, configuration and administration of Oracle WebLogic Application Servers On-Prem and Cloud hosted Linux/Windows environment
Installation, configuration of Tomcat, Apache, samba, and other java based servers
Administered and managed Oracle databases and MS SQL DB Servers for Oracle Hospitality Customers and Partners (Hotels & Resorts) On-Prem and Cloud hosted Linux/Windows Environment
Participated in Data Modeling and design of the Database.
Deploy database objects/changes to different Oracle environments including Test Labs and Production Environments
Performed daily maintenance and support of Oracle 11g/12c on Windows and/or Unix platforms
Handled escalation from Oracle helpdesk globally for OPERA and OPERA CLOUD related issues for Oracle Hospitality Customers and Partners (Hotels & Resorts)
Prioritized Severity1 Service Requests during server outages both for On-Prem WebLogic middleware servers and Cloud Hosted Servers
Used Bomgar and WebEx remote tools to resolve issues and leverage escalation channels when needed
Monitored Oracle applications and software for vulnerabilities. Created bugs and collaborated with Development team to deploy patches on scheduled basis with minimal disruption
Participated in meetings with management and offered recommendations/feedbacks on how to meet and beat SLA targets and benchmarks
Secured Java application servers including WebLogic 12+ and Tomcat based on published best practices, such as CIS Benchmarks
Monitored and tuned performance of WebLogic domains for high-traffic applications.
Set up automated monitoring and alerts for WebLogic application servers.
Applied Oracle security patches and point release upgrades to existing WebLogic domains with minimal disruption
Developed and maintained system documentation and troubleshooting guides for MOS (My Oracle Support) knowledge base and helped in training new hirers.
Troubleshooting of forms and reports services within WebLogic application while routinely acting independently to research and promptly implement solutions to customer issues
Linux Systems Administrator, 06/2015 to 08/2018 Nice Systems – Columbia, SC,
Management of the company IT infrastructure; Physical, Virtual, Private and Public cloud
Implementation of CI/CD pipeline for container deployment
Implementation and management of private container registry
Deployment of containers using Ansible-playbook
Performing tuning and system troubleshooting on the infrastructure and applications
Puppet ground up environment setup and management
Implemented Ansible and Puppet from scratch and deployed on build for internal Data Centre Servers
Also, re-used and modified same Module and playbook to create a Deployment directly into Amazon EC2 Instances
Installed & configured Jenkins to support various Java builds and Jenkins’s plugins to automate continuous builds and publishing Docker images to the Nexus repository
Created Docker images using a Docker file, worked on Docker container snapshots, removing images, and managing Docker volumes
Used Jenkins and pipelines to drive all micro services builds out to the Docker registry and then deployed to Kubernetes and Created Pods and managed using Kubernetes
Implemented cluster services using Docker and Kubernetes to manage local deployments in Kubernetes by building a self-hosted Kubernetes cluster using Terraform and Ansible and deploying application containers
Installed/configured/maintained/administrated the network servers DNS, NIS, NFS, Sendmail and application server Apache, JBOSS, WebLogic, and Samba on Linux
Experience in installing, configuring, supporting, and troubleshooting Unix/Linux Networking services and protocols like NIS, NIS+, LDAP, DNS, NFS, DHCP, NAS, FTP, SSH and SAMBA
Playbook to copy and remove files on remote systems
Created inventory in Ansible for automating the continuous deployment
Manage AWS EC2 instances utilizing Auto Scaling, Elastic Load Balancing and Glacier for our QA and UAT environments as well as infrastructure servers for GIT and Puppet
Used Ansible Tower, which provides an easy-to-use dashboard and role-based access control, so that it's easier to allow individual teams access to use Ansible for their deployments
Setup from scratch Continuous Integration (CI) environments (Jenkins on ec2 over vpc) complete with automated unit testing and Code Coverage tools
Build scripts using MAVEN build tools in Jenkins to move from one environment to other environments
WebSphere application server installation and management; Single and cluster setup
Application integration with database such as MySQL and DB2
Provide Architectural and Engineering designs support for Cloud based infrastructure
Deploy, test and document Development, Pre-Production and Production environments
Train and mentor Junior Administrators and Engineers
Use Amazon EC2 features to provision, monitor; scale and distribute compute infrastructure
Create Amazon Virtual Private Cloud (VPC) resources such as subnets, network access control lists, and security groups
Environment: Linux Redhat/Centos 5,6,7,8 VMware ESXi
Support Engineer, 06/2014 to 05/2015 Baltimore City Public Schools – City, STATE,
Active Directory user creation, password reset, role management and user account unlocks
Provided Remote Support for Baltimore City Public School teachers, administrators and parents
Continuously provided phone and remote support to teachers and parents on the use of the new Data Management System, Infinite Campus
Assisted in determining requirements and developing plans to ensure smooth installation and documentation of new software and applications
Performed analysis/troubleshooting of pcs peripheral devices including printers
Performed scans on PCs ensuring network devices are 100% compliant with latest security patches
Scheduled, tracked, and deployed Windows 7 to over 250 desktops for employees on the network
Performed capture and restore of user’s profiles using Microsoft System Configuration Management (SCCM)
Installed software applications manually and through SCCM on desktops
Created a developing knowledge base of common user issues, descriptions, and resolutions
Researched and implemented wireless presentation prototypes for use by executives
Repaired computers, laptops, and networks, with knowledge of all the hardware and software involved in a dormitory environment.
Education
Bachelor of Arts: Law, Expected in 09/2008 to Obafemi Awolowo University - Ile Ife, Nigeria, GPA:
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