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destination services consultant resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Open and clear communicator who enjoys problem solving and developing strong client relations. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborates professionally with individuals from broad array of backgrounds and cultures.

Skills
  • Customer Service
  • Customer Account Management
  • Data Entry and Maintenance
  • Building Customer Trust and Loyalty
  • Excellent Communication and written skills
  • Listening Skills
  • Team Collaboration
  • Needs Assessment
Work History
11/2021 to Current
Destination Services Consultant Marcus & Company Realty Osprey, FL,
  • Assists international executives relocating to Raleigh with all aspects of move
  • Assists clients with setting relocation related appointments; banking, social security, housing, area information and local resources
  • Assessing client needs and creating action plan
  • Offers advice and assistance to clients, paying attention to special needs or wants.
  • Maintain high customer satisfaction standards to represent company in highest professional standard
  • Follow up with clients to ensure smooth transition and relocation.
  • Provide advice and information regarding local living, recreation and networking
  • Develop highly empathetic client relationships
11/2019 to Current
Real Estate Transaction Coordinator The Pegues Group Charlotte, NC,
  • Create and build client relations by providing professional, friendly and prompt customer service.
  • Drafted contracts for purchases, sales and agents for home repairs before move-ins and final steps.
  • Follow up on all contracts and documentation and CRM compliance requirements
  • Problem solve and provide answers that clients have regarding and during any aspect of process.
  • Set up and create new listings on local multiple listing service.
  • Schedule, and coordinate all inspections of property and follow up on reports and results
  • Prepare any and all necessary contract addendums
  • Coordinate and follow up with attorneys and Lenders and other agents
  • Follow up on any required documents and submit by necessary dates
  • Obtain client testimonials and online reviews
  • Create and maintain all documentation copies for client and agent,
  • Review for compliance and accuracy confidential documents, contracts and disclosures.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Designed and staged homes for optimum showings and photography.
  • Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Raleigh area.
  • Provide after sales support, problem resolution and customer service to clients.
  • Assist agent in creating client appreciation events or giveaways to maintain and nurture client relations.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions
11/2019 to Current
Real Estate Broker Keller Williams Realty City, STATE,
  • Educate clients on current market conditions and explain buying and selling processes in North Carolina
  • Work with clients to understand their needs and motivation
  • Work with clients to prepare to buy or sell home
  • Tours with clients to show homes and communities
  • Help clients to navigate contracts and paperwork related to sale or purchase of property
  • Stay updated on market information and current market conditions
  • Create social media to inform and engage current and future clients
  • Negotiate real estate contracts to navigate transactions between buyers and sellers.
  • Compared properties possessing similar features to determine competitive market prices.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Advise clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Obtained agreements from property owners to place properties for sale with real estate firms.
  • Arranged for inspections and surveys of sold properties.
  • Generated lists of properties for sale, locations, descriptions and available financing options.
  • Collected fees and documented payment processes for property transactions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Expected in to to
Bachelor's degree: Psychology
American University in Cairo - Egypt,
GPA:
Expected in 01/2012 to to
Master's degree: Special Education
Arizona State University - Tempe, AZ,
GPA:
Additional Information
  • Real Estate Broker License
Languages
English:
Native or Bilingual
Negotiated:
French:
Limited Working
Negotiated:
German:
Limited Working
Negotiated:
Arabic:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • American University in Cairo
  • Arizona State University

Job Titles Held:

  • Destination Services Consultant
  • Real Estate Transaction Coordinator
  • Real Estate Broker

Degrees

  • Bachelor's degree
  • Master's degree

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