Tech-savvy Desktop Support Analyst possessing excellent troubleshooting skills for Windows, Linux and Offering Unix Operating systems. 5 plus years of experience configuring, installing and maintaining computer and telephone systems. Well-versed in efficiently resolving issues and tickets with highest standard of service and support.
Knowledgeable Desktop Support Analyst well-versed in Windows and Apple operating systems. Troubleshoots malfunctions, updates components and patches software for smooth software operations. Known for thriving in fast-paced environments and making efficient and informed decisions for repairs.
Skilled information technology professional proficient in desktop and related device support.
Detailed systems analyst, talented at providing technical assistance to clients regarding software like MS O365, remote connection using global protect Citrix and hardware issues. Proficient in detecting and removing malware, creating network setups and managing networking issues based on internal and external servers.
Dedicated to improving user experiences and productivity by keeping systems running smoothly and resolving issues quickly. Good communicator and multitasker with an organized approach and strong customer service skills.
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions in Active Directory and AWS, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
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