Qualified Business Intelligence Analyst versed in data analysis and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Qualified Business Intelligence Analyst versed in data mapping and user acceptance testing to solve complex problems in high-pressure environments. Activates strong analytical skills to investigate trends in large amounts of data and formulate conclusions based on findings. Excels at cultivating, managing and leveraging client relationships to foster extended engagements and business opportunities.
Skills
Business Intelligence Systems (Power Bi, Tableau)
Analytical Problem Solving
Statistics and SAS
Data Visualization and Presentations
Power Query
Data Analysis
Data Integrity Validation
Reporting & Dashboard
Microsoft Office & Excel Professional
Creative Problem Solving
Multitasking and Prioritization
Teamwork and Collaboration
Microsoft Office Suite
Strong Analytical and Problem Solving Skills
Remote Office Availability
Templates Management
Customer Service
Critical Thinking
Attention to Detail
Database Management
ERP Software
Database Azure, SQL, Access
Eagerness to Learn New Technologies
Data Mining
Data Management
Operational and Ad-Hoc Reporting
Microsoft PowerShell
Education and Training
Forsyth Technical Community CollegeWinston-Salem, NC, Expected in 05/2022 ā āAssociate of Applied Science:IT Data Analytics & Reporting - GPA:
GPA: 4.0
Phi Theta Kappa International Honor Society.
Dean's List Honoree [2021 and 2022].
NCWorks, Goodwill Industries of NorthWest NC Scholarship Recipient.
Capstone Project: Purchasing & Requisitions Data Analytics and Administration. Presented Reports to CEO's of various companies with success.
Ranked in #1, Top of class.
Columbia College HollywoodTarzana, CAExpected in 01/2009 ā āGraduated Bachelor of Fine Arts (B.F.A):Cinema & Television Production - GPA:
GPA: 3.8
Major in Producing (Business).
Professional development in Film & Television with Writing, Producing, Location Scouting for "Melissa" short film that was selected for the International Women's Film Festival in Hollywood.
Hg Data - Data Analyst Intern Santa Barbara, CA, 01/2022 - 05/2022
Researching & implement new automotive ways to streamline data into Power Bi, Excel, Microsoft Forms, Microsoft Automate and Workflow for B C P REF files for Quality & Engineering Product Office.
Analyze trending patterns and report to Project Office.
Lead the creation of Power Bi reports and dashboards showcasing Headcounts in Power Bi for the Quality & Engineering Product Office in North America.
Manage monthly Digital 5S Auditing.
Participate in the VG North America Intern network to review ongoing automation topics and work as a team to provide solutions to complicated projects
Provide critical thinking skills to resolve challenging roadblocks.
Designed and enhanced mathematical models to improve data analysis.
Analyzed and tracked data to prepare forecasts and identify trends.
Explained technical concepts to non-technical staff members in easy to understand language and concepts to the Quality & Engineering Project Office team.
Established configuration knowledge base to improve functionality and streamline support capabilities through developing new system application overview.
Identified and proposed recommendations, enhancing technology capabilities.
Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
Recognized issues and collaborated with leadership to formulate solutions.
Us Bank - Universal Associate Telecommute, TX, 01/2016 - 12/2016
Asked probing questions to determine service needs and accurately input information into electronic systems.
Answered inbound calls, chats and emails to facilitate customer service.
Double-checked work orders and customer requests before submitting.
Examined checks for identification.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
The Third Floor Inc. - Bridal Registry Consultant & Customer Service Atlanta, GA, 01/2014 - 08/2016
Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Kept check-out areas, stock room & production floor clean, organized and well-stocked to maintain attractive store.
Resolved issues with cash registers, card scanners and printers.
Answered phone calls to assist customers with questions and orders.
Counted product stock to maintain inventory records.
Handled drawer count at the end of the night.
Nickelodeon TV Show - Office Production Assistant City, STATE, 03/2013 - 12/2013
Run important errands for production and writers.
Print late night scripts for entire production.
Set up table reads for cast and production.
Provide any important tasks involving travel on a timely manner.
Coordinated PA scheduling to promote smooth office operations.
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