data analyst resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am an ambitious person. career-focused job seeker, anxious to obtain an entry-level Data Analyst or in the Healthcare Industry to help launch career while achieving organization goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Skills
Efficient at multi-tasking.
Proficiency in both oral and written communication skills.
Efficient typing skills and accomplished in utilizing Microsoft Word, Excel, Power point, and Outlook programs.
Good interpersonal skills, highly organized.
Strong leadership, problem solving, customer service, and team-building skills.
Pivot Tables
Data Cleaning
Hard Skills:
HIPAA compliance
Patient Care
Electronic Health Records (EHRs) - Carelogic System
Invoicing
Auditing
Leadership
Strong Work Ethic
Attention to Detail
Analytical Problem Solving
Customer Communication
Spreadsheet Development
Decision Making
Experience
10/2022 to CurrentData AnalystIncloudcounsel | Austin, TX,
The data analyst works with the project team on collecting and entering data related to a large, cutting-edge integrated behavioral health and primary care initiative at Catholic Charities’ Institute for the Hispanic Family in Hartford called the “Certified Community Behavioral Health Clinic (CCBHC).” Interviews clients to collect data for National Outcome Measures (NOMS) and enters data into agency electronic medical record and grant database
Assists Data Manager in generating reports which show agency progress on grant goals and objectives and required outcome measures of the CCBHC
Coordinate with team to obtain client consent to participate in the project evaluation and to schedule National Outcome Measures (NOMS) interviews
Interview consumers to obtain National Outcome Measures (NOMs) evaluation data
Work with project evaluation team to enter National Outcome Measures (NOMs) and health indicator data into corresponding database systems (agency electronic medical record, SPARS and Excel) for tracking and population health management
Utilize collected data to create reports, tables, and spreadsheets for use in project management and reporting
Score project survey instruments and provide results according to grant requirements
Ensure timely communication and accurate transfer of CCBHC study data and other critical information between the agency and project evaluator and to and from the Designated Collaborating Organizations (DCOs)
Utilize Carelogic reports and Excel to monitor and track deadlines for NOMs data
Work with project staff to obtain and enter NOMS data in a timely fashion
Monitor and comply with standards for CCBHC assessment tools
Assist in special projects and perform other assigned duties to support the CCBHC team
Sending Treatment Plans Expired or About to Expire to Clinicians via Emails
Supervision in regards to reports, and clients that has been discharged from spreadsheets
CCBHC discharges clients in Carelogic and in SPARS
Obtaining messages from Charter Oak in related to patient medications, vitals etc
Sending PCP updated notice of treatment to the clinicians via Emails
1st FU Appointment Post Evaluation
Post Evaluation Appointment Offered Missing (Forms and Dates)
Entering and obtaining clients VITALS in SPARS and CARELOGIC
Creating reports for Monday Core Leadership Meetings.
Audited internal data and processes to identify and manage initiatives, improving business performance.
03/2022 to 10/2022Administrative AssistantPenske Automotive Group | Madison, WI,
Welcomed and greeted 50+ daily patients and visitors
Understanding patient's requirements and providing appropriate resources
Improved patient satisfaction, Clinician, Psychiatrist times and treatment room
Triaged 60+ daily phone calls and documented patient interactions in this organization
Obtained and recorded 100+ revenue documents to ensure accurate financial reporting
Protect patient’s rights according to HIPAA guidelines
Communicating with patients and external parties to ensure proper care
Scheduled, billed, and followed up with patients to reduce the no-show appointment rate
Organized insurance coverage and collecting copays from new and current patients.
Responded effectively to sensitive inquiries or complaints.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
01/2020 to 01/2021CSRIdex Corporation | Rochester, NY,
Primary job duties of the, include providing superior customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare’s data management system, performing all gate keeping functions related to trip authorization, documenting and resolving complaints and issues
Assist with coordination of public transportation
May also include administering the volunteer driver/gas reimbursement program
Work closely with transportation providers and health care facilities to resolve problems
Assists with providing support to office staff in pursuit of excellent customer service
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Improved customer service wait times to mitigate complaints.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education and Training
Expected in 06/2024 to to Master of Science | HealthCare ManagementAmerican Intercontinental University, Schaumburg, Illinois , GPA:
Expected in 05/2022 to to Bachelor of Science | Graduated Healthcare Management, Health Services Administration ManagementAmerican Intercontinental University, Schaumburg, Illinois , GPA:
Expected in 06/2017 to to High School Diploma | New Britain High School, New Britain, CTGPA:
Accomplishments
Alcohol Education Program (AEP) and Drug Education Program (DEP)
Catholic Charities- Administrative Support to the PTIP Program
Assessments scheduling
Scanning PTIP paperwork
Group enrolment
STAGE 1: Referral Assessment
STAGE 2: Assigning NEW GROUP
Pretrial Alcohol Education Program (PAEP):
This program is available to persons arrested for the first time for operating a motor vehicle, boat, all-terrain vehicle, or snowmobile under the influence of alcohol and/or drugs (often called OUI, DUI, DWI)
It is also an option for those individuals previously arrested for these offenses who used a similar program to avoid a conviction provided that the original offense was over ten years ago without any intervening arrests or convictions
Finally, it is available for youths under the age of 21, arrested for operation of a motor vehicle, boat, all-terrain vehicle, or snowmobile under the influence of alcohol (0.02BAC or higher) or drugs under zero-tolerance
This is a contracted program overseen by DMHAS that includes a clinical evaluation by a substance abuse professional, which results in a report, with recommendations, to the referring court
The court will review the report and decide what the participant will be required to do
The costs are the responsibility of the participant unless they have been determined indigent by the referring court, in which case, DMHAS funds the treatment
Pretrial Drug Education Program (PDEP)
This program is available to persons arrested for possession of drugs or drug
Paraphernalia
The program may be used twice and, with the court’s permission, a third time
This is a contracted program overseen by DMHAS that includes a clinical evaluation by a substance abuse professional, which results in a report, with recommendations, to the referring court.
Languages
Spanish:
Native/ Bilingual
Negotiated:
Activities and Honors
Member, Alumni Association.
President List: Academic Honor role for achieving 3.5 GPA
Volunteer at Salvation Army as a graduation requirement that went with my Capstone research paper.
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