Livecareer-Resume

Data Analyst Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Friendly and efficient client service coordinator, medical administrator, and data analyst, devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding healthcare and data with strong skill in retaining service to provide effective issue resolution. Skilled in promoting great customer service, analyzing data and working in the medical office fields.

Skills
  • Data alayst
  • Customer support
  • Friendly, positive attitude
  • Clerical
  • Microsoft Office
  • Multitasking
  • Knowledge of HIPAA regulations
  • Knowledge of medical terminology
  • Appointment setting
  • Data entry
Experience
09/2020 to Current Data Analyst Verizon Communications | Greenfield, WI,
  • Tested validity, accuracy and consistency of new and existing intelligence data.
  • Compiled current business intelligence data into reports and presentations.
  • Coordinated and implemented network security measures to protect data.
  • Established communication infrastructures, including LAN and WAN networks for communication and mobile device applications.
  • Designed and implemented key measurement reports for conveying metrics to customers, monitoring service levels and attainments, identifying trends and performing root cause analysis.
  • Drafted and managed KPI reports to monitor service levels, identify trends and execute root cause analysis.
  • Collected, tracked and organized data to evaluate current business and market trends.
  • Directed field studies and data collection to support sophisticated analysis.
  • Identified and analyzed business strategy implications for growing companies to increase longevity.
  • Gathered and organized data to analyze current industry trends.
  • Analyzed and tracked data to prepare forecasts and identify trends.
  • Assessed data and issues and directed concerns to business unit leadership when appropriate.
05/2018 to 05/2019 Client Service Coordinator Cox Auto Inc | Draper, UT,
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Processed financial transactions for clients.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Worked with clients to processes all financial transactions.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Updated patient financial information to promote accurate record keeping.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
09/2017 to 04/2018 Veterinary Receptionist Veterinary Emergency Group | Manhattan, NY,
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Processed financial transactions for clients.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Worked with clients to processes all financial transactions.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Updated group medical records and technical library to support smooth office operations.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Updated patient financial information to promote accurate record keeping.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
03/2016 to 11/2017 Spa Associate Hand & Stone | Palm Coast, FL,
  • Restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens.
  • Assisted spa technicians with room set-up.
  • Showed appreciation to resort guests by thanking for business.
  • Primary point of contact for members and guests, delivering information on spa products, services and monthly promotions.
  • Kept up-to-date on appointment availability and spa serviced and schedules to provide clients with accurate information and effective service.
  • Performed receptionist functions such as appointment scheduling and spa tours.
  • Managed beginning and end-of-day procedures, as well as shift changes and special projects.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Education and Training
Expected in 06/2020 Associate of Applied Science | Health Administration Thomas Nelson Community College, Hampton, VA GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Thomas Nelson Community College
Job Titles Held:
  • Data Analyst
  • Client Service Coordinator
  • Veterinary Receptionist
  • Spa Associate
Degrees
  • Associate of Applied Science

Similar Resume

View All
Data Analyst
Data Analyst
Data Analyst