Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

I am an IT professional with more than 5 years' experience in various domains such as Finance, Insurance, Retail and Healthcare. I am present with extensive experience in Data Analysis, Data manipulation, Data Extraction, Research and Reporting in different formats and from various sources. I pride myself in my ability to learn, utilize in-house databases and systems to maintain strategic vision of the organization and utilize that in completion of my tasks on the job. I can perform multiple duties in business analysis, project or program management, and functional leadership. I am also a great team player who can relate and work efficiently with diverse groups.

  • Ability to utilize business intelligence tools such as data warehousing, reporting, querying tools and excel.
  • Experience in Data Analytics and ETL techniques for loading enormous amounts of data.
  • Experience with DATA MINING.
  • Ability to identify issues when reports are created from several and complex data sources.
  • Knowledge of healthcare information systems, experience with Practice Management software and HIPAA Guidelines.
  • Strong ability to write SQL queries.
  • Possess strong computer and office administration skills with a vast knowledge of Windows and Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Visio).
  • Excellent knowledge and usage of reporting tools such as Tableau and Crystal Reports.
  • Experience in data scrubbing and cleansing.
  • Great understanding of SDLC methodologies (specifically SCRUM).
  • Possess a strong ability to adapt and learn new technologies and new business lines rapidly.
  • Good knowledge of portfolio analysis, management and customer segmentation.
  • Self-motivated individual with strong communication skills, great attention to details and the ability to work under pressure.
  • Exceptional organizational and time management skills and the ability to work independently.
  • Excellent team player with demonstrated experience of working diplomatically and collaboratively with all levels of staff to ensure successful implementation of assignments.
08/2019 to Current
Data Analyst Altice Usa Parkersburg, WV,
  • Designed the Reports as per client Requirement and created the reports using Excel file, SQL Server and Oracle databases.
  • Developed and produced peer quality metric performance: validated data and processes to ensure accuracy, completeness, and consistency of data using SAS.
  • Involved in extraction, transformation and loading of data directly from different source systems like flat files, Excel, Oracle and SQL Server.
  • Created complex reports like Detail level Transaction report's, monthly Aging, YTD cash goal Reports, Quarterly reports by creating multiple queries.
  • Extracted, manipulated and built complex formulas in Tableau for various business calculations.
  • Involved in resolving reporting issues and design issues throughout the reporting life cycle.
  • Developed SQL queries to manipulate, and/or calculate information to fulfil data and reporting requirements including identifying the tables and columns from which data is extracted.
  • Ensured all project requirements and objectives are properly documented and pursued.
  • Created conditional filters to filter the data on dashboard.
  • Creating Parameters for desired functionality.
  • Responsible for developing, analysing and reporting key risk indicator and key performance indicator metrics that enable management to make timely and effective decisions related to threats, risks and control requirements.
  • Work with client and team members to understand and clarify visualization requirements
  • Written complex SQL queries and optimized queries for performance tuning.
  • Exporting data to MS Access and Excel for periodic and exception reporting; creating various types of graphs and summaries.
  • Interacting and communicating with colleagues as required for routine and ad hoc tasks to achieve objectives effectively
03/2018 to 08/2019
Senior BI / Data Analyst JP Morgan Chase City, STATE,
  • Maintain Structured Query Language (SQL) and extract, transform and loading processes established to aggregate various data sources across the Bank used in analysis and modeling.
  • Complete quality assurance on data feeds, rectifying inconsistent or erroneous data to ensure the accuracy of data used in these analyses; research and respond to ad-hoc data requests.
  • Maintain the data structures through proper change management for use by multiple risk practice groups.
  • Document and maintain data process procedures to serve as reference; adhere to established controls to ensure data quality.
  • Use appropriate analytical software to develop custom balance sheet and risk reports.
  • Provide financial analysis and data support to other groups/departments across the Bank as needed.
  • Support presentation and visualization of data through standard tools (e.g. Tableau).
  • Support Treasury Division contributions to bank wide efforts (e.g. Stress Testing).
  • Create Technical / design specification based on business requirements in clear and concise formats.
  • Designed and use of Tableau Analysis/Reporting tool.
  • Proven ability to manage and analyze large data sets, with careful attention to detail.
  • Strong interpersonal skills, with an equally strong desire to learn Advanced computer skills and strong knowledge of pertinent word processing, spreadsheet and database software.
  • Experience using SQL, SAS or related language.
  • Designing automated processes to move, format, standardize and scrub large amounts of data.
  • Building databases for data standardization, data archiving and reporting.
  • Creating, maintaining and managing SQL Server Integration (SSIS) packages
04/2016 to 03/2018
Well Care, Contractor DATA MINING City, STATE,
  • Creating KPIs for various lines of businesses for decision making purposes.
  • Supporting various departments such as Med Management, Customer service, and Finance with their daily ad-hoc data needs.
  • Writing and maintaining stored procedures to keep track of Monthly spending on, and MLR of patients and groups.
  • Creating reports to track ED Utilization and measures to reduce Utilization.
  • Utilizing knowledge of ICD codes, Procedure Codes, and Rev Codes to provide useful reports on utilization and Finance.
  • Creating complex SQL queries and scripts to extract and aggregate data to validate the accuracy of the data.
  • Performing daily integration and ETL tasks by extracting, transforming and loading data to and from different SQL Server databases.
  • Utilize SISS for ETL data modeling, data migration, and analysis.
  • Prepare high level analysis reports with Excel.
  • Provides feedback on the quality of data including identification of billing patterns and outliers.
  • Analyze and Assess invalid and missing data in the Claims Data.
  • Identify and document limitations in data quality that jeopardize the ability of internal and external data analysts.
  • Documenting the extent to which data fails to meet threshold reporting requirements.
Education and Training
Expected in 2016
University of Benin - ,

information technology.

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  • Senior BI / Data Analyst
  • Well Care, Contractor



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