Perceptive and logical data analyst with proven ability to communicate with both technical professionals and end users to identify and translate business requirements.
Results-focused management professional offering 12 years of progressive leadership, development, and problem solving experience.
Ability to bridge gaps between generational mindsets and form understanding that bottom line is increasing company revenue.
Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Technical, creative, and organized self-starter with superior follow-through and marketing experience in building rapport and fostering mutually beneficial relationships.
Experienced in leading and managing teams from as many as 30-40 to as few as 8 personnel ranging in ages 18-65.
Sharp problem solver guaranteeing positive customer experiences and resolving all customer complaints using courteous demeanor and active listening skills.
12 years experience controlling company inventories utilizing strong organizational skills.
Proficient with Microsoft Office, including Microsoft Word and Excel, as well as an overall proficiency with Microsoft Windows.
Proficient with Sage 100 ERP System.
Outstanding oral and written communication skills.
Skill Highlights
Data Analysis
Data Formatting
Technical analysis
Written and verbal communication
Data collection and analysis
Business Needs Analysis
Business Planning
Data validation
High-impact proposal presentation
Consultative selling
Work History
Data Analyst, 06/2019 - 07/2020 Bmo – Virtual, AZ,
Compiled and analyzed data, presenting updates on sales and supply chain requirements to executive level staff.
Discovered most reliable and cost-effective shipping methods by analyzing previous shipment data.
Analyzed real-time customer histories to identify issues and anomalies before problems occurred.
Produced monthly on-time delivery, waste, productivity, and inventory reports using advanced Excel spreadsheet functions.
Tracked supply, equipment and product inventory quantities to maintain necessary levels and eliminate waste.
Corrected any data entry errors to prevent later issues such as duplication or data degradation.
Coordinated statistical data analysis, design, and information flow.
Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.
Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
Participated in requirements meetings and data mapping sessions to understand business needs.
Identified and documented detailed business rules and use cases based on requirements analysis.
Recommended data standardization and usage for protection of data integrity.
Trained employees on Microsoft Excel for improved data management, monitoring effectiveness and suggesting improvements.
Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
Quickly learned new processes and systems and kept current with procedural enhancements.
Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
Reviewed performance benchmarks and established metrics for future tracking.
Completed extraction, transform and load imports for forecasting demand in Sage 100.
Developed intelligence-sharing dashboards, providing company-wide access to collected data.
Designed customized data collection models for specific visualization tasks.
Responded to specific BI requests from program management and business development personnel, creating data packets with requested information in easily understandable formats.
Collaborated with operations, program management, supply chain, and quality departments to respond to questions and concerns regarding project details.
Developed on time delivery metrics, capacity planning, demand forecasting, and inventory analyses from raw company data to track improvements in organizational efficiency.
Sales Consultant, 11/2015 - 08/2018 Asset Mark – Remote, OR,
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Generated high volume of referrals by building and maintaining effective relationships with prospective and repeat customers, family, and friends through courteous demeanor and active listening skills.
Established new customer accounts by cold-calling prospective clients to build relationships.
Evaluated competitors and performed market research.
Informed management of special sales and service issues.
Store Manager, 09/2007 - 11/2015 The Paradies Shops – Saint Paul, MN,
Increased sales by 13%.
Reduced inventory loss from 1.66% to 0.55% in less than one year.
Guaranteed positive customer experiences and resolved all customer complaints.
Compiled weekly monetary reports and records.
Accurately logged all daily shipping and receiving orders.
Kept abreast of rapidly evolving technology.
Interviewed, hired, and trained new team members.
Managed inventory to achieve targeted gross profit margin.
Developed and maintained creative store layouts and product merchandising.
Consistently received 100% rating in customer satisfaction.
Overnight Logistics Team Leader, 07/2004 - 09/2007 TARGET – City, STATE,
Managed 30-40 team members daily ranging in ages 18-65.
Replenished floor stock and processed shipments to ensure product availability for customers.
Upheld stock levels and proper pricing for multiple product lines.
Directed and supervised employees by engaging in sales, taking inventory, and reconciling cash receipts.
Created marketing ideas at team sales meetings.
Exhibited strategic leadership and foresight in support of long-range sales growth.
Education
Bachelor of Science: Business Administration & Data Analytics, Expected in 02/2021 - Colorado Technical University - Colorado Springs, CO GPA:
Coursework in Business Intelligence, Business Analytics, Big Data, Data Management, and Data Mining
Current GPA: 3.69/4.00
Associate of Science: Business Administration, Expected in 2011 - Colorado Technical University Online - Colorado Springs, CO GPA:
Coursework in Information Technology
Coursework in Business Administration including Economics, Entrepreneurial Management, and Organizational Behavior
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