(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Highly skilled Data Analyst with more than 10 years working in cross-functional environments. Exceptional written and oral communication skills. Skilled at meeting tight deadlines in a fast-paced environment. In-depth knowledge of pricing structures, including the latest market trends.

Skill Highlights

Microsoft Office proficiency

Cost-benefit analysis

Forecasting and planning

SAP, Crystal Reports, WMS

Time management


Database management

Project management

Customer service-oriented

Quantitative analysis

Competitive analysis

Profit and lost analysis

Alcorn State University Lorman, MS Expected in 1998 Master of Science : Agriculture Economics - GPA :
Alcorn State University Lorman, MS Expected in 1996 Bachelor of Science : Agri-business Management - GPA :
  • Proven track record which includes numerous promotions with increased responsibilities, including Project management and data analysis positions.
  • Promoted to Data Analysis after 3 years of employment.
  • Increased sales by 15% by taking on additional projects.
  • Formally recognized as employee of the month 2008, 2009 and 2012 for playing an instrumental role in the implementation of cost savings measures
Bank Of America Corporation - Data Analyst/ Project Manager
Brooklyn Center, MN, 09/2011 - Current
  • Proficient use of Excel and Access to create cost/pricing analysis Comparative analysis of product inputs and costs
  • Compile sales data using retail links and e-commerce reports Communicate with buyers and sales representatives on product categories and pricing.
  • Collected and reported information on competitive activity during presentations.
  • Compiled statistical information for special reports.
  • Designed and created marketing collateral for sales meetings, trade shows and company executives.
  • Implemented and evolved high-impact strategies to target new business opportunities and new markets.
  • Coordinated pre-show and post-show activities at trade shows.
  • Designed electronic file systems and maintained electronic and paper files.
  • Created PowerPoint presentations used for business development.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Gordon Food Service - Sales Support Assistant
Troy, MI, 07/2008 - 08/2011
  • Key member of global distribution operations team that coordinated shipments from China.
  • Served as liaison between customers, store personnel and various store departments.
  • Monitored customer preferences to determine focus of sales efforts.
  • Generated monthly and annual sales reports.
  • Served as the single point of contact for project scheduling and changes.
  • Developed slideshows and other forms of media to present to potential customers
  • Updated and managed project databases.
- Data Entry/Customer Service Rep
, , 09/2006 - 07/2008
  • Provide customer support and service in call center
  • Use Excel and Access to compile and maintain customer and vendor records
  • Maintain and monitor inventory and place orders when necessary using database management software
  • Responsible for training new customer service reps on computer systems and quality service
  • Prepare and enter sales quotes and purchase orders.
  • Maintain status reports, production reports and freight updates to ensure deadlines are met.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
City, STATE, 09/2003 - 11/2004
  • Oversaw scheduling for the day-to-day activities of 20 equipment operators
  • Supervised material flow, storage and global order fulfillment.
  • Key member of global distribution operations team, which coordinated shipments to over 3,000 stores
  • Reduced operating budget and misships by 20% by implementing new policies and procedures.
  • Recruited, hired and trained 5 new employees for the receiving department
  • Identified inefficiencies and made recommendations for process improvements.
  • Operated Warehouse Management shipping system efficiently and accurately.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
City, STATE, 02/1998 - 08/2001
  • Planned and executed operational audits of various business categories
  • Tracked, analyzed and interpreted trends in the Producer Price Index.
  • Analyzed businesses of varying sizes to determine the financial impact of imports and exports on the American economy
  • Conducted activity-based analysis of business processes and made recommendations based on the findings.
  • Manipulated data using pivot tables, pivot charts and macros.
  • Established effective working relationships with corporate executives, government officials and co workers
  • Prepared internal quarterly and annual reports.
  • Drafted reports each month to present accomplishments and progress to management in the District office.

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School Attended

  • Alcorn State University
  • Alcorn State University

Job Titles Held:

  • Data Analyst/ Project Manager
  • Sales Support Assistant
  • Data Entry/Customer Service Rep
  • Economist


  • Master of Science
  • Bachelor of Science

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