Highly skilled Data Analyst with more than 10 years working in cross-functional environments. Exceptional written and oral communication skills. Skilled at meeting tight deadlines in a fast-paced environment. In-depth knowledge of pricing structures, including the latest market trends.
Skill Highlights
Microsoft Office proficiency
Cost-benefit analysis
Forecasting and planning
SAP, Crystal Reports, WMS
Time management
Flexible
Database management
Project management
Customer service-oriented
Quantitative analysis
Competitive analysis
Profit and lost analysis
Education
Alcorn State UniversityLorman, MS Expected in 1998 – –Master of Science:Agriculture Economics - GPA:
Alcorn State UniversityLorman, MSExpected in 1996 – –Bachelor of Science:Agri-business Management - GPA:
Accomplishments
Proven track record which includes numerous promotions with increased responsibilities, including Project management and data analysis positions.
Promoted to Data Analysis after 3 years of employment.
Increased sales by 15% by taking on additional projects.
Formally recognized as employee of the month 2008, 2009 and 2012 for playing an instrumental role in the implementation of cost savings measures
Experience
Bank Of America Corporation - Data Analyst/ Project Manager Brooklyn Center, MN, 09/2011 - Current
Proficient use of Excel and Access to create cost/pricing analysis Comparative analysis of product inputs and costs
Compile sales data using retail links and e-commerce reports Communicate with buyers and sales representatives on product categories and pricing.
Collected and reported information on competitive activity during presentations.
Compiled statistical information for special reports.
Designed and created marketing collateral for sales meetings, trade shows and company executives.
Implemented and evolved high-impact strategies to target new business opportunities and new markets.
Coordinated pre-show and post-show activities at trade shows.
Designed electronic file systems and maintained electronic and paper files.
Created PowerPoint presentations used for business development.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Gordon Food Service - Sales Support Assistant Troy, MI, 07/2008 - 08/2011
Key member of global distribution operations team that coordinated shipments from China.
Served as liaison between customers, store personnel and various store departments.
Monitored customer preferences to determine focus of sales efforts.
Generated monthly and annual sales reports.
Served as the single point of contact for project scheduling and changes.
Developed slideshows and other forms of media to present to potential customers
Updated and managed project databases.
- Data Entry/Customer Service Rep , , 09/2006 - 07/2008
Provide customer support and service in call center
Use Excel and Access to compile and maintain customer and vendor records
Maintain and monitor inventory and place orders when necessary using database management software
Responsible for training new customer service reps on computer systems and quality service
Prepare and enter sales quotes and purchase orders.
Maintain status reports, production reports and freight updates to ensure deadlines are met.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Realtor.Com - RECEIVING SUPERVISOR City, STATE, 09/2003 - 11/2004
Oversaw scheduling for the day-to-day activities of 20 equipment operators
Supervised material flow, storage and global order fulfillment.
Key member of global distribution operations team, which coordinated shipments to over 3,000 stores
Reduced operating budget and misships by 20% by implementing new policies and procedures.
Recruited, hired and trained 5 new employees for the receiving department
Identified inefficiencies and made recommendations for process improvements.
Operated Warehouse Management shipping system efficiently and accurately.
Received incoming shipments and reviewed contents against purchase order for accuracy.
DOLLAR GENERAL CORP - Economist City, STATE, 02/1998 - 08/2001
Planned and executed operational audits of various business categories
Tracked, analyzed and interpreted trends in the Producer Price Index.
Analyzed businesses of varying sizes to determine the financial impact of imports and exports on the American economy
Conducted activity-based analysis of business processes and made recommendations based on the findings.
Manipulated data using pivot tables, pivot charts and macros.
Established effective working relationships with corporate executives, government officials and co workers
Prepared internal quarterly and annual reports.
Drafted reports each month to present accomplishments and progress to management in the District office.
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