damage specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Flexible hard worker ready to learn and contribute to team success. Motivated professional offering 30+ years experience in the industry with welding, mechanics and great work ethics which adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

  • Training & Development
  • Microsoft Office
  • Leadership
  • Maintenance & Repair
  • Multitasking
  • Basic math
  • Conflict resolution
  • Time management
  • Troubleshooting
  • PPE use
  • Communication
  • Blue Print knowledge
  • Fabrication
  • Welding
  • Painting
  • Read and comprehend Machinist tools

Damage Specialist, 03/2015 to 06/2021
Prime Inc.Jefferson City, MO,
  • Claims processing Data entry Regulatory compliance Fact finding, Processed claims consistent with client and corporate policies, procedures, and best practices while upholding compliance with statutory, regulatory, and ethical requirements.
  • Guided clients through claims procedures and resolved minor and major complaints during claims- handling process.
  • Exercised proper judgment and decision making to analyze claims exposure, determine proper action, and appropriately settle claims.
  • Make recommendations on claims to our clients (insurance companies) if it is a repairable vehicle or a total loss.
Commercial Diesel Mechanic, 09/2010 to 03/2015
ChromaloxPittsburgh, PA,
  • Troubleshot and diagnosed vehicle problems with high accuracy based on mechanical knowledge and expertise in reaching technical manuals.
  • Maintained high standards by completed services and major repairs on diesel truck and all types of trailers including Refrigeration trailers.
  • Carry a class A CDL with a clean record.
  • I ran a mobile repair unit that went out everyday to customer location or road side to do break-down repairs or services need in a hurry.
  • Worked without supervision.
  • Contributed to good record-keeper and billing practices by accurately tracking time and parts used.
  • Took trade school courses to update my licenses for refrigeration handling, hydraulic liftgate repair and all types of diesel engine makes and models.
  • Worked mainly out of a mobile truck doing repairs and services daily at client's locations.
  • Worked in the shop at times and delivered client's truck and trailers back to them if repaired at the shop with a class A CDL
  • Worked with little to no supervision while entering daily logs of hours, parts and repair details to bill clients and keeping the truck stocked with parts inventory.
Trailer Mechanic, 09/2000 to 08/2010
ChromaloxLavergne, TN,
  • Conducted troubleshooting of brakes and other system issues.
  • Diagnosed electrical problems and implemented repair solutions.
  • Installed new body panels, rails and corners.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including running the mobile repair truck and keeping track of all customers at their location to keep productivity for them running on time.
  • Repaired refrigeration and hydraulics as well as electrical and mechanical trailers.
  • Tear down damaged trailers and rebuild them. All various trailers types.
  • Service and repair refrigeration trailers
  • Ran their mobile repair truck for roadside repairs to truck and trailers.
  • Kept various clients truck and trailers serviced at their locations with the service truck. From oil changes to suspension repair on truck to liftgate and refrigeration servies and repairs at their locations
Fabrication Welder, 11/1992 to 09/2000
CEI ManufacturingCity, STATE,
  • Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
  • Assembled machinery from component parts, following prescribed instructions to support correct configurations.
  • Assembled building material components, including wall panels and roof and floor trusses.
  • Used appropriate filler materials and correct gas mixtures with each different alloy.
  • Cut, trimmed and fabricated metal components to exact dimensions for building and assembling.
  • Processed welded component parts with use of machinery such as mills, lathes and grinders.
  • Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
  • Improved project completion time by managing multiple tasks using forklifts and other heavy equipment.
  • Created safety guards, angle iron and square tubing.
  • Safely ignited torches and [Tool] while closely monitoring surroundings to effectively complete [Type] projects.
  • Worked in just about every department over the years learning how to manufacture and assemble these trailers from flat plates of steel to 53' belly dumps, walking floors, belt trailers, auger belly trailers, power fold and detachable gooseneck trailers.
  • Airless and electrostatic paint guns to paint the trailers
  • Hydraulics- make up hoses, install hydraulic rams and self contained power units.
  • Road tested for accuracy and alignment
Fabrication Welder, 07/1989 to 11/1992
Load King Div Of CMICity, STATE,
  • Made steel form parts using various cutting equipment and welded part together per specifications.
  • Read and followed blueprints and weld diagrams.
  • Checked cut length frequently for any deviation in cut length specs.
  • Applied safety procedures for machines, including e-stops and pinch points.
  • Set up and operated welding equipment to complete all welding projects on-time.
  • Improved project completion time by managing multiple tasks using forklifts and other heavy equipment.
  • Welding aluminum and steel trailers, fabricating parts and following specs from blueprints.
  • Repairing damaged trailers back to working order and to manufacture's specs
Education and Training
: Diesel Mechanics Technology, Expected in to Mechanic - Penn Foster (online),

Completed schooling, skill training and certifications needed to complete my job. Thompson Truck | Cedar, Rapids, IA.

I completed tasks of service and repairs of all types of semi trailers. I ran a mobile repair truck for Thompson Trucks for over 6 years under no supervision and 4 years prior worked in the shop with little supervision. . Repaired damaged trailers back to manufacturer's specs. Service and repaired hydraulic lift gate systems Repaired and serviced refrigeration trailers, dry vans, flatbed's, grain haulers, pneumatic trailers, liquid haulers and car carriers.

Diploma: , Expected in 1985 to Urbana Community High School - ,
: Diesel Refrigeration Units, Expected in to UTI - Chicago, IL,
: Commercial Refrigeration, Expected in to Thermo King - Minneapolis, MN,
  • Promoted to lead man in production of aluminum built trailers due to hard work and learning from my supervisors that achieved a promotion.
Additional Information

I will come to your location and do a person to person interview, perform weld and question and answer anything you feel I should be tested of. I am a hard worker and work hard for my family and my employer. Thank you for your time and I look forward to speaking with you! Ronald Hayes

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Resume Overview

School Attended

  • Mechanic
  • Urbana Community High School
  • UTI
  • Thermo King

Job Titles Held:

  • Damage Specialist
  • Commercial Diesel Mechanic
  • Trailer Mechanic
  • Fabrication Welder
  • Fabrication Welder


  • Some College (No Degree)
  • Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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