cyber security analyst resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
04/2022 to Current
Cyber Security Analyst Apex Systems Mequon, WI,
  • Collaborate with a distributed team to detect and resolve information security incidents
  • Prioritize and resolve problems in a timely manner using analytical thinking, critical thinking, and following the incident management lifecycle
  • Perform analysis of Packet Capture (PCAP) files, domains/URLs, and emails to determine indicator legitimacy using WireShark and OSINT tools such as VirusTotal, AaRun, and MX Toolbox
  • Detection & Response (ED) systems and ProofPoint (TAP & TRAP), reporting findings in real time
  • Identify potential security threats, vulnerabilities, and system anomalies using QRadar and Splunk Enterprise
  • Security (ES)
  • Provide cyber security support in a 24×7 Cyber Security Operation Center (SOC), including detection, response, threat hunting, and support roles
  • Monitor and conduct log analysis Security information and Event Management (SIEM) such as Splunk Enterprise
  • Security (ES) and IBM's QRadar solutions to identify security anomalies for investigation and remediation
  • Analyze information security posture of next-gen firewalls, domain name systems (DNS) and virtual private networks (VPNs) using Open-Source Intelligence (OSINI) tools Fortinet, ProofPoint, Resilient and Jira
  • Analyze malware infections and phishing schemes utilizing CrowdStrike and SentinelOne Event
  • Currently enrolled in a python scripting course offered by CyberNow Labs
11/2020 to 08/2022
Customer Service Representative Legalzoom Denver, CO,
  • Ensured customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Maintained a positive attitude in a fast-paced environment
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Delivered prompt service to prioritize customer needs
  • Responded proactively and positively to rapid change
  • Educated customers about billing, payment processing and supporting policies and procedures
06/2018 to 08/2018
Cashier Bass Pro Shops Garland, TX,
  • Accurately operated cash register for payment authorizations in cash, check and credit cards
  • Worked a flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items, and join reward programs
  • Restocked and organized merchandise in front lanes
  • Answered questions about store policies and addressed customer concerns
  • Collected and authorized payments of guests
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Collaborated with team members to foster a positive work environment and shopping experience
Expected in
CompTIA Security+Google IT SupportIBM Penetration TestingSkillUp Introduction to Cybersecurity and Introduction to CybercrimeFortinet NSE 1 and 2:
- ,
Expected in
Associate: General Studies
Northern Virginia Community College - ,

Citizen, no sponsorship required I am an experienced and ambitious Security Operations Center (SOC) analyst with a strong background in monitoring and assessing network, application, and endpoint security. Proficient in operating various enterprise network technologies and experienced in identifying and addressing vulnerabilities in an organization's systems and networks. Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders. CompTIA Security+ certified and enthusiastic about staying up to date on the latest cybersecurity trends and technologies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

  • Skills & Tools
  • Security:
  • FortiGate, OpManager, Netsparker, SOCRadar, VirtualBox, OWASP 10, Phishing Analysis, MITRE
  • ATT&CK,
  • NIST Cybersecurity Framework, The Cyber Kill Chain Framework, IT Asset Management, Root Cause Analysis, PCI
  • Security Information and Event Management (SIEM): IBM QRadar, Splunk Enterprise Security Endpoint Detection
  • And Response (EDR): SentinelOne, CrowdStrike Falcon
  • Ticketing Systems: IBM Resilient, Jira
  • Email Security Gateway: Proofpoint
  • Networking: Network Security, Packet Analysis (Wireshark), Zenmap, Who.Is, OSI & TCP/IP Models, DNS
  • Vulnerability Management: Nessus, Tenable.IO
  • Open-Source Intelligence Tools (OSINT): VirusTotal, Hybrid Analysis, Joe Sandbox,, Central Ops, Abuse
  • IPDP, MX ToolBox, URL Void, CyberChef, Ransom-DB, Cisco Talos
  • Soft Skills:
  • Excellent communication and documentation skills, great critical thinking skills, great collaboration with
  • Other team members, strong customer service and the ability to provide helpful and timely support. Independent worker,
  • Positive work ethic, multi-tasker, adaptive, strong passion for working with information technologies, ability to prioritize
  • In a complex challenging environment, consultative, collaboration skills, logical reasoning and troubleshooting, ability to
  • Research, adapt and learn latest information, being self-starter who takes initiative, cyber security certifications, people
  • Management skills
  • Other Skills:
  • Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Tenable Nessus

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Resume Overview

School Attended

  • Northern Virginia Community College

Job Titles Held:

  • Cyber Security Analyst
  • Customer Service Representative
  • Cashier


  • CompTIA Security+Google IT SupportIBM Penetration TestingSkillUp Introduction to Cybersecurity and Introduction to CybercrimeFortinet NSE 1 and 2
  • Associate

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