Customer Solutions Specialist Resume Example
To obtain a Flight Attendant position with American Airlines. Offering extensive communication skills, and a friendly, confident, and pleasing personality in order to maximize the safety and comfort of all passengers
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Suggestive selling item winner
Hire Me First Program certificate
Point Break leader
Organized a "Double-Dutch Contest" for Black Student Union (BSU)
Best Female Vocalist Award for musical "Kimbarett" 2010 (Kimball High School)
Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Demonstrated mastery of customer service call script within specified time frames.Developed effective relationships with all call center departments through clear communication.
Receiving Calls
Dealing with returns and exchanges
Handling complaints
Answering customer questions
Suggestive selling
Keeping facility clean
Observing and monitoring children's play activities at critical times of the day
Helping children with homework and school work.
Preparing meals and snacks
Constantly keeping the facility clean and sanitized
Filing patient history information
Delivering materials to patients or between departments
Directing visitors throughout the facility
Answering visitor questions
Providing clerical/ administrative assistance
Health Pathway
Hire Me First- Career Technical Education
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Resume Overview
School Attended
- John Kimball High School
Job Titles Held:
- Customer Solutions Specialist
- Customer Service Associate
- Child care assistant
- Volunteer
Degrees
- High School Diploma : General Education/ Business
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