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Customer Solutions Specialist Resume Example

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CUSTOMER SOLUTIONS SPECIALIST
Objective

To obtain a Flight Attendant position with American Airlines. Offering extensive communication skills, and a friendly, confident, and pleasing personality in order to maximize the safety and comfort of all passengers

Highlights
  • High customer service standards
  • Ability to handle stress
  • Dedicated
  • Efficient worker
  • Team Player
  • Great communicator
  • Reliable
  • Patient
  • Nurturing
  • Caring
  • Dependable
  • Realistic
  • Completed customer service training course
  • Computer literate
  • Developed technical skills including: typing, editing, using word processing in Microsoft office, Microsoft Word Excel, and power point.
Accomplishments

Suggestive selling item winner

Hire Me First Program certificate

Point Break leader

Organized a "Double-Dutch Contest" for Black Student Union (BSU)

Best Female Vocalist Award for musical "Kimbarett" 2010 (Kimball High School)

Experience
06/2013 to Current
Customer Solutions Specialist Alloy - Remote , OR

Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Demonstrated mastery of customer service call script within specified time frames.Developed effective relationships with all call center departments through clear communication.

10/2012 to 06/2013
Customer Service Associate Alight - The Woodlands , TX

Receiving Calls

Dealing with returns and exchanges

Handling complaints

Answering customer questions

Suggestive selling

Keeping facility clean

04/2012 to 06/2012
Child care assistant Cheshire Medical Center - Keene , NH

Observing and monitoring children's play activities at critical times of the day

Helping children with homework and school work.

Preparing meals and snacks

Constantly keeping the facility clean and sanitized

06/2009 to 08/2009
VolunteerYavapai College - Prescott , AZ

Filing patient history information

Delivering materials to patients or between departments

Directing visitors throughout the facility

Answering visitor questions

Providing clerical/ administrative assistance

Education
2012
High School Diploma: General Education/ Business John Kimball High School - City, State

Health Pathway

Hire Me First- Career Technical Education

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • John Kimball High School

Job Titles Held:

  • Customer Solutions Specialist
  • Customer Service Associate
  • Child care assistant
  • Volunteer

Degrees

  • High School Diploma : General Education/ Business

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