Highly organized and detail-oriented person with many years experience in administrative functions. I am able to go above and beyond basic administrative tasks and take on multiple tasks at once. Excellent work ethic and great interpersonal skills. Diverse administrative/customer support work history with background in payroll and AP/AR processing.
Articulate and well-spoken
Strong team player
Works well under pressure
Strong office skills
Customer Service Technical Support, 07/2006
to 06/2017 Serveron Corporation/Qualitrol – Beaverton,
Working remotely from Bend, provided technical customer support for on-line transformer Dissolved Gas Analyzer (DGA) monitoring product line.
Analyzed customer data to determine service related issues with product and provided feedback and corrective action recommendations on potential issues.
Assisted in coordinating repair service visits and ordering necessary parts.
Strong customer interface via email or phone.
Office assistant, 01/2004
to 01/2006 Neurology of Bend – Bend,
part-time office and clerical duties for Neurology office.
Executive Assistant, customer support, 01/2001
to 10/2003 Serveron Corporation – Bend,
Executive assistant to CEO and CFO, prepared meeting materials, handled accounts payable and receivable, payroll, employee benefits. Customer support for on-line DGA transformer monitor.
Administrative Assistant, 02/1998
to 02/2001 Bend Research – Bend,
Administrative support for CEO, Director of Research and Director of Pharmaceutical Chemistry, general secretary duties, coordinate meetings, handle meeting registrations, travel arrangements, sort mail, miscellaneous filing.
High School Diploma: St. Francis High School, Mountain View, CA
General Studies: DeAnza College, Cupertino, CA and Foothill College, Los Altos, CA