Pursuing opportunities in management to leverage advanced skills in staff training and development. Analytical Customer Service/Technical Support Representative, adept at breaking down customer issues, conducting tests and developing effective resolutions. Strong relationship-building, problem-solving and conflict resolution skills gained during 20 + years. Looking for a long-term position with a growing team. Skilled in training staff and establishing rapport with clients. Self-motivated, results-oriented Customer Service Professional effective at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals. Self-motivated and hardworking with exceptional communication skills.
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