Results-driven Customer Service Specialist highly skilled in account management and sales techniques. Bringing 5+ years of experience in professional communication with customers and peers. Skilled communicator known for contributing to repeat business.
Hardworking, accustomed to fast-paced environments, including but not limited to call centers, retail stores, and restaurants. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in customer service standards and best practices.
Technologically-savvy, with proven customer service, leadership, time management and multitasking abilities. Attentive to needs of both customers and peers, and able to break down technical problems to develop effective solutions.
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