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Customer Service Sales Sales Assist Weber Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hardworking/dedicated with an extensive background in customer, employee, and public relations. Flexible and energetic with the ability to think quickly and react appropriately. Knowledge and ability to use basic computer/phone programs.

Skills
  • Excellent communication
  • Stable work history
  • Organization and prioritization
  • Influencing and persuasive
  • Hiring and training
  • Strong leader
  • Basic and some advanced computer skills
  • Desire to learn and grow
Experience
10/2015 to Current
Customer Service/Sales /Sales Assist/Weber County Of Racine, Wisconsin Racine, WI,
  • Assist customers with completing quick and efficient sales transactions.
  • De-escalate customer issues with conflict mediation and problem-solving abilities.
  • Address customer inquiries and resolved complaints.
  • Provide timely, courteous and knowledgeable responses to information requests.
  • Deliver fast, friendly and knowledgeable service for routine questions and service complaints.
  • Document conversations with customers to track requests, problems and solutions.
  • Collect customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Maintain calm, friendly demeanor with upset customers to de-escalate stressful situations.
05/2012 to Current
Deputy Sheriff Winnebago County Sheriff's Office City, STATE,
  • Boost community safety, performing motor vehicle accident investigations including DUIs and fatal crashes
  • Gather and record data including evidence and witness statements
  • Drive patrol vehicle to monitor dangers and hazards safely
  • Conduct debriefings for arrested subjects to obtain information pertinent to investigations.
  • Interview subjects, targets and witnesses for information verification and corroboration.
  • Provide security for entertainers and speakers at public events.
  • Write citations and reports
05/2005 to 06/2010
Emergency Dispatcher/Deputy Sheriff Sauk County Sheriff's Department City, STATE,
  • Certified in CPR to provide First Point of Contact emergency assistance to callers.
  • Entered information on computerized systems to verify locations and notify nearest responders.
  • Executed proficiency in digital telephone systems.
  • Maintained and updated crucial and confidential information including phone numbers and addresses.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Assisted departments with special requests such as BOLOs.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Used radio, telephone and computer system to update first responders with new information.
  • Boosted community safety, performing motor vehicle accident investigations including DUIs and fatal crashes
  • Gathered and recorded data including evidence and witness statements
  • Drove patrol vehicle to monitor dangers and hazards safely
  • Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Provided security for entertainers and speakers at public events.
  • Wrioe citations and reports
10/1999 to 08/2005
Restaurant General Manager/Assistant Manager Trainee First Madco Inc City, STATE,
  • Encouraged, trained and disciplined employees to maximize performance.
  • Consistently complied with company policies and government regulations.
  • Fostered strong relationships with customers and suppliers.
  • Managed scheduling for 15-25 employees.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Supervised staff preparing and serving a variety of foods
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Education and Training
Expected in 04/2009
Law Enforcement Recruit Academy:
Mid-State Technical College - Wisconsin Rapids, WI
GPA:
Expected in 05/2000
Associate of Science: Law Enforcement
Madison Area Technical College - Madison, WI
GPA:
Expected in 06/1995
High School Diploma:
Logan Senior High School - LaCrosse, WI,
GPA:
Licenses/Certifications
  • AED/CPR/First Aid Certification
  • Bartender License
  • Private Security License
  • TASER/Baton/Radar/Firearms Certification
  • Food Manager Certification
  • Law Enforcement Certification

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87Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Mid-State Technical College
  • Madison Area Technical College
  • Logan Senior High School
Job Titles Held:
  • Customer Service/Sales /Sales Assist/Weber
  • Deputy Sheriff
  • Emergency Dispatcher/Deputy Sheriff
  • Restaurant General Manager/Assistant Manager Trainee
Degrees
  • Law Enforcement Recruit Academy
  • Associate of Science
  • High School Diploma

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