Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Qualified Customer Service Representative with 2 years in fast-paced customer service and call center environments. Personable and professional under pressure.
Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow- up. Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual. Work well as a team member or independently. Use clear, concise communication skills in conjunction with organizational skills to perform daily duties. Mediation and problem solving skills. Met or exceeded all performance goals to date. Resourceful, energetic, competent, multi-task and results-oriented.
Warehouse Associate bringing extensive experience in high-volume warehouse operations, including logistics, distribution and inventory management.
Skills
Creative problem solver
Exceptional communication skills
MS Windows proficient
Quick learner
Strong client relations
Credit card processing
Strategic sales knowledge
OSHA standards
Forklift operation
Quality assurance
Quality inspection
Material handling
Hard working and self-motivated
Safe driver
Innovative
Fast learner
Analytical thinker
Material inventory skill
Flexible schedule
Shipping and receiving
Work History
Customer Service/Sales Rep, 10/2012 to 06/2013 Trinity Health Systems Inc – Kenmare, ND,
Customer Service Call representative.
Easily establish rapport with people of all ages, cultures, and beliefs.
Answering client inquiries about personal accounts.
Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed.
Effectively resolving conflicts at appropriate times; and assisting new staff to become familiar with policy and operations.
Computer literate.
Effective open communication.
Express self very well.
Can make a point and convincingly express an opinion.
Highly organized with attention to detail and ability to service several transactions simultaneously.
Hard-working, goal-oriented, perfectionist, and a team player.
Analyzed problems and anticipated people's needs.
Extremely motivated and focused.
Friendly, personable, and easy to work with.
Maintained and encouraged customer loyalty through the courteous and efficient resolution of disputes, complaints, and discrepancies.
Outstanding ability to solve problems under high pressure conditions in a professional and concerned manner.
Answered an average of 500 calls per day by addressing customer inquiries, solving problems and providing new product information.
Set up and explained new membership contracts.
Learned, referenced and applied product knowledge information.
Helped drive sales goals and achieve monthly quotas.
Directed calls to appropriate individuals and departments.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Customer Service Specialist, 2009 to 2009 Neogen Corporation – MN, State,
Customer Service call representative.
Easily establish rapport with people of all ages, cultures, and beliefs.
Answering client inquiries about personal accounts.
Analyzed problems and anticipated people's needs.
Answered product questions with up-to-date knowledge of sales and store promotions.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Directed calls to appropriate individuals and departments.
Set up and explained new membership contracts.
Warehouse Assoc., 10/2013 to 2014 Hca – Casselberry, FL,
Inventory and stocked warehouse items in a efficient, effective and timely manner.
Packed items according to procedure and policy in a efficient, effective, and timely manner.
Showed the willingness and ability to be moved to different departments as need by workload.
Coordinated with freight forwarders to expedite international shipments.
Loaded and unloaded pieces into boxes for shipment.
Maximized sales by shipping on time and accurately.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Education
GED: , Expected in 2007 Woodland Job Cops - Laurel, MD GPA: While attending Woodland Job Corps I attended G.E.D. classes. I successfully passed on my first try. I also attended classes to receive my pre-apprenticeship in Carpentry. I successfully passes the course while also being named Student Of The Month on three separate occasions.
English: English, Expected in NA College Of Southern Maryland - La Plata, MD GPA: I attended College Of Southern Maryland in pursuit of my associates degree as an English Major.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
