LiveCareer-Resume

customer service restaurant waitress resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I enjoy working with people I'm very personable and enjoy bringing a smile to someone's face. I work well with others and work well alone. I'm a self starter and love to challenge myself to make my job self efficient. I have an excellent driving record and take pride in that. I pay attention to others around me to keep me and my vehicle safe from accidents.

Skills
  • Point of Sale (POS) system operations
  • Special dietary requirements
  • Dining customer service
  • High-volume dining
  • Quality control
  • Defensive driver training
  • Route management
  • Courteous and polite demeanor
  • Exceptional written and verbal communication skills
  • Local Delivery
  • Defensive Driving
  • Responsible driver
  • Local routes understanding
  • Perfect attendance record
  • Customer Service
  • Dependable and reliable
Experience
Customer Service/Restaurant Waitress, 07/2021 to 09/2021
Cracker BarrellCity, STATE,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Stocked server areas with supplies before, during and after shifts.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Customer Service /Restaurant Waitress, 02/2021 to 08/2021
Waffle House RestaurantCity, STATE,
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Stocked server areas with supplies before, during and after shifts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
Home Care Provider, 05/2014 to 11/2018
Tamra SouthCity, STATE,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Planned optimal meals based on established nutritional plans.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Barn Door Rustic and Hardwood Furniture, 07/2009 to 02/2012
Dolores Capello / Tamra SouthCity, STATE,
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Coordinated inventory, stocking, and ordering.
  • Secured items and packages for transport to alleviate damage.
  • Verified prices and computed totals to complete accurate invoices.
Education and Training
High School Diploma: , Expected in 08/1983
Nimitz High School - Irving, TX
GPA:

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Resume Overview

School Attended

  • Nimitz High School

Job Titles Held:

  • Customer Service/Restaurant Waitress
  • Customer Service /Restaurant Waitress
  • Home Care Provider
  • Barn Door Rustic and Hardwood Furniture

Degrees

  • High School Diploma

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