LiveCareer-Resume

customer service represnative resume example with 3+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Skills
  • Strong organizational skills
  • Energetic work attitude
  • Telephone inquiries specialist
  • Customer service expert
  • Adaptive team player
Experience
01/2016 to 05/2017 Customer Service Represnative Health Alliance Of Hudson Valley | Stony Point, NY,
  • Maintained up-to-date knowledge of company policies regarding credit reporting, courtesy letters and auto contracts.
  • Trained 10+ employees on credit reporting policies and procedures for credit disputes and courtesy letters.
  • Cross-trained and provided back-up for receptionist when needed.
  • Worked under strict deadlines and responded to service requests.
07/2013 to 01/2016 Office Assistant Drouin Realty | City, STATE,
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Conducted apartment tours for potential tenants and answered any questions.
  • Collected and kept careful records of rental payments.
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements.
  • Conducted inventories of and delivered office supplies.
  • Monitored common areas for cleanliness and safety.
  • Reviewed all leases to guarantee that tenants received the proper level of service.
  • Regularly updated asset management staff regarding leasing and property status.
  • Completed documents for outside agencies such as landlord references.
  • Updated tenant and unit information to keep current in housing database.
  • Processed and deposited rents for property owners.
Education and Training
Expected in 2010 to to High School Diploma | Aliso Niguel High School, Aliso Viejo, CA GPA:

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Resume Overview

School Attended

  • Aliso Niguel High School

Job Titles Held:

  • Customer Service Represnative
  • Office Assistant

Degrees

  • High School Diploma

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