Customer Service Representatives Resume Example
Love this resume?Build Your Own Now
CUSTOMER SERVICE REPRESENTATIVES
Summary
Goal-oriented Customer Service professional dedicated to high levels of customer satisfaction and meeting aggressive business goals. Friendly and enthusiastic Benefit Analyst with 20 years of knowledge in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Experience
Customer Service Representatives
February 2002 to June 2015Two Men And A Truck － Peoria , AZ
February 2002 to June 2015Two Men And A Truck － Peoria , AZ
- Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt processing of claims according to company practices and procedures.
- Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
- Contact claimants, doctors, medical specialists, or employers to get additional information.
- Use computers for various applications, such as database managementor word processing.
Claims Examiner
May 1995 to February 2002Unity Health Insurance － Onalaska , WI
May 1995 to February 2002Unity Health Insurance － Onalaska , WI
- Maintain claim files such as records of settled claims and an inventory of claims requiring detailed analysis.
- Communicate with clients to obtain information necessary for processing claims.
- Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
- Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.
Education
High School Diploma : Political Science, Jun 1981Griffin High School － City, StatePolitical Science
St Augustine College － City, State
Skills
administrative, concise, clients, database management, Decision Making, documentation, human relations, insurance, inventory, Listening, Problem Solving, processes, Quality Control, settlements, word processing
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Word choice
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- Griffin High School
- St Augustine College
Job Titles Held:
- Customer Service Representatives
- Claims Examiner
Degrees
- High School Diploma : Political Science , Jun 1981
Similar Resumes
