Livecareer-Resume

Customer Service Representative Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Report preparation
  • Credit card processing
  • Sales expertise
  • Creative problem solving
  • Advisory
  • Team collaboration and leadership
  • Cleaning
  • Health and Safety Standards
  • Cash Register Operation
Certifications

American Heart Association Basic Life Support (CPR and AED) Program.

Date of expiration 01-2023

Education
Expected in 12/2020 Bachelor of Science | Interdisciplinary Health Services Western Michigan University, Kalamazoo, MI GPA:
Expected in Master of Science | Occupational Therapy WESTERN MICHIGAN UNIVERSITY, Kalamazoo, MI, GPA:

Expected Graduation date - December 2021

Expected in | Level I Fieldwork Clinic Rotation , Kalamazoo, MI, GPA:

WMU Center For Disability Services Outpatient Day program

Spring Semester 2020

-Managed patient cases and organized weekly client session plans.

-Recorded detailed prognosis, treatment, response to treatment and progress in patient charts.

-Created therapy sessions for clients that worked on fine motor, gross motor, balance, coordination, direction following, use of therapeutic technology, self regulation etc.

-Assessed clients developmental progress

-Contributed to team meetings and collaborated with occupational therapy clinic supervisor and peers

Expected in | Level I Fieldwork Clinic Rotation , Kalamazoo, MI, GPA:

Western Michigan University Unified Clinics, Outpatient Pediatrics

Fall Semester 2020

-Managed patient cases and organized weekly client session plans.
-Recorded detailed prognosis, treatment, response to treatment and progress in patient charts.
-Created therapy sessions for children that worked on fine motor, gross motor, sequencing, following directions, attention span
and self regulation.

-Assessed child’s developmental progress
-Contributed to team meetings and collaborated with occupational therapy clinic supervisor and peers

Work History
04/2019 to 12/2019 Customer Service Representative Oerlikon | Agawam, MA,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Cooked batches of food according to standard recipes.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
08/2017 to 08/2019 Student Peer Mentor for Individuals With Autism Oerlikon | Lake Orion, MI,
  • Presented and drafted various scheduling options for students to help allocate time for classes, extra work and free time.
  • Assessed students' knowledge, comprehension and study habits to track progress and set realistic goals.
  • Counseled [Number] students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Shared information about student life, academic offerings and healthy decision making with peer mentees.
  • Supported younger peers through one-on-one sessions, determining aspirations, setting goals and working through challenges.
04/2018 to 06/2019 Customer Service Representative Fruit Basket Flowerland | City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Operated equipment such as Bobcat and a Forklift to meet challenging daily demands.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Western Michigan University
  • WESTERN MICHIGAN UNIVERSITY
  • Level I Fieldwork Clinic Rotation
  • Level I Fieldwork Clinic Rotation
Job Titles Held:
  • Customer Service Representative
  • Student Peer Mentor for Individuals With Autism
  • Customer Service Representative
Degrees
  • Bachelor of Science
  • Master of Science

Similar Resume

View All
Customer Service Representative; $7.75
Customer Service Representative
Customer Service Representative