Personable and dedicated Customer Service Representative with extensive experience in the hospitality and food service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Dedicated Shift manager talented at processing high volumes of error-free transactions and meeting departmental goals. Offering twenty plus years of experience in quickly resolving a number of issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations.
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