LiveCareer-Resume

customer service rep resume example with 10+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Seeking a challenging position as a Customer Service Rep in a Professional Enviroment utilizing my customer service skills. I feel that am experience and qualified for many task and I am a hard worker versatile, motivated, loyal, honest, reliable and take pride in my work and I would like to excel with company my qualification and back ground will allow me to excel in number of possible position
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
03/2011 to 09/2014 Customer Service Rep Parker-Hannifin, Corporation | Plymouth, ,
  • Assisting customer with booking resevation or cancelation of their booking and providing.
  • customer service assistance excepting payment data entry account receivable.
  • Politely assisted customers via telephone.
01/2005 to 09/2005 Dental Assistant Michigan Community Dental Clinics | Port Huron, MI,
  • Assisting the dentist in chair side procedure and also assist at the front desk making.
  • appointments and doing clerical data entry and account receivable.
09/2000 to 03/2006 Dental Assistant Michigan Community Dental Clinics | Warren, ,
  • Work in five clinic assisting in office and clerical dental procedure and doing chair.
  • side procedure with the Dentist and data entry and account receivable.
  • Greeted customers entering the clinic to ascertain customer with appointment schedule.
01/2000 to 11/2002 Customer Service Rep Miramar FL ALLied Interstate | City, ,
  • Responsible for collecting past due and third party credit card payment data entry.
  • account receivable.
  • Politely assisted customers  via telephone.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
1999 to 01/2000 Customer Service Rep Margate FL Erbia Network | City, ,
  • Working and assisting customer with long distance service taking inbound call and.
  • outbound, and taking payment for services used data entry account receivable.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Education
Expected in May 1980 GED | Jamaica High School, New York, GPA:

     

Coursework in Accounting, Finance and Statistics

Expected in October 2004 Certificate | Dental Assistant Concord Career, Lauderdale Lakes, FL GPA:
       

Completed Dental Assistant Training

Expected in May 1980 Certificate | Nursing Assistant keiser Nursing School, Lauderdale Lakes, FL GPA:

Completed Nursing Assistant Training

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Resume Overview

School Attended

  • Jamaica High School
  • Concord Career
  • keiser Nursing School

Job Titles Held:

  • Customer Service Rep
  • Dental Assistant
  • Dental Assistant
  • Customer Service Rep Miramar FL
  • Customer Service Rep Margate FL

Degrees

  • GED
  • Certificate
  • Certificate

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