Customer Service Rep Produce Lead resume example

• Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
• Processed all sales transactions accurately and in a timely fashion.
• Informed customers about all product lines and services offered by the company.
• Recruited, hired, developed and retained retail talent for the company.
• Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
• Attended 1 team meeting each month to voice concerns and offer constructive feedback to others.
• Offered direction and gave constructive feedback to motivate team members.
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
• Completed floor replenishment to guarantee size availability and promote customer satisfaction.
• Built customer confidence by actively listening to their concerns and giving appropriate feedback.
• Kept the showroom clean and maintained neat, orderly product displays.
• Answered customers' questions and addressed problems and complaints in person and via phone.
• Opened and closed the store, which included counting cash drawers and making bank deposits.

• Answered customers' questions and addressed problems and complaints in person and via phone.
• Opened and closed the store, which included counting cash drawers and making bank deposits.
• Processed all sales transactions accurately and in a timely fashion.
• Recruited, hired, developed and retained retail talent for the company.
• Built and maintained effective relationships with peers and upper management.
• Offered direction and gave constructive feedback to motivate team members.
• Communicated store policy violations to the leadership team in a timely manner.
• Built customer confidence by actively listening to their concerns and giving appropriate feedback.
• Kept the showroom clean and maintained neat, orderly product displays.
• Offered exceptional customer service to differentiate and promote the company brand.

Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes.Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.Consistently met and exceeded department expectations for productivity and accuracy levels.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis.