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customer service professional csp resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Desire a full time position, where my willingness to learn new things may be utilized. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Receptionist with excellent communication skills and rapid and precise customer service skills.
Skills
  • Customer-oriented
  • Quick learner
  • Able to lift 50 pounds
  • Friendly and helpful
  • Late-night shift availability
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Multi-line phone talent
Work History
Customer Service Professional (CSP), 2013 to 03/2014
EatalyNew York City, NY,

    Maintained a clean reception area, including lounge and associated areas.

  • Screened all visitors and directed them to the correct employee or office.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Answered phones, set appointments, filing, and mild cleaning.
Server, 07/2012 to 09/2012
Blavity Inc.Westlake, CA,
  • Prepped vegetables, meats and measured out the ingredients needed.
  • Washed dishes, cleaned food coolers and kitchen area.
  • Took customer orders and served food on the deli line.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
Cook and Server, 04/2011 to 04/2012
Sunrise Senior LivingFalcon Heights, MN,
  • Prepped vegetables, meats and measured out the ingredients needed.
  • Washed dishes, cleaned food coolers and kitchen area.
  • Took customer orders and served food on the deli line.
  • Helped meet the target set by the company for deli sales.
  • Greeted customers and provided excellent customer service.
Sales Associate, 02/2011 to 04/2011
Beauty QueensCity, STATE,
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Receptionist, 05/2009 to 07/2009
Bolivar County Council On AgingCity, STATE,
  • Received all calls and connected them to the appropriate persons and greeted the people who were entering the office helping them with any queries.
  • Given some clerical and administrative support to the management.
  • Also the basic office duties of filing, typing, and bookkeeping.
Education
High School Diploma: General Studies, Expected in 2010 to West Bolivar High School - Rosedale, MS
GPA:
  • Coursework in Professional Prospecting Skills

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Resume Overview

School Attended

  • West Bolivar High School

Job Titles Held:

  • Customer Service Professional (CSP)
  • Server
  • Cook and Server
  • Sales Associate
  • Receptionist

Degrees

  • High School Diploma

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