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customer service order entry resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Work History
Customer Service/Order Entry , 09/1997 - 03/2003
Genex Services Denver, CO,



In-bound call center taking customer orders for Bloomingdale and Macy's catalog.

Processed returns from customers and handled customer service  inquiry. 



Customer Service Support , 09/2003 - 04/2010
Fosdick's Fulfillment City, STATE,
  • Fulfillment  Center taking calls  for multiple clients.  Processing orders, returns, payments.and training.



Customer Service Support Clerk, 09/2010 - 03/2017
Wholefoods Market City, STATE,
  • Communicated with vendors regarding order availability, and delivery. 
  • Answered product questions with up-to-date knowledge for stores. 
  • Investigated and resolved store inquiries and complaints in a timely and empathetic manner.
  • Processing credits to stores for quality issues with product  and returned inventory. 
  • Processing daily orders to vendors and complete Purchase Orders for delivery to Distribution. 
Education
High School Diploma : , Expected in
-
Southington High School - southington, CT
GPA:
Status -
General Study : , Expected in
-
Naugatuck Community College - Waterbury, CT
GPA:
Status -
Skills
  • Exceptional communication skills
  • Strong client relations
  • Easy Learner 
  • Creative problem solver
  • Pleasant personally 
  • MS Windows/Outlook

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Resume Overview

School Attended

  • Southington High School
  • Naugatuck Community College

Job Titles Held:

  • Customer Service/Order Entry
  • Customer Service Support
  • Customer Service Support Clerk

Degrees

  • High School Diploma
  • General Study

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