(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Southington High School southington, CT Expected in High School Diploma : - GPA :
Naugatuck Community College Waterbury, CT Expected in General Study : - GPA :
  • Exceptional communication skills
  • Strong client relations
  • Easy Learner 
  • Creative problem solver
  • Pleasant personally 
  • MS Windows/Outlook
Work History
Genex Services - Customer Service/Order Entry
Denver, CO, 09/1997 - 03/2003

In-bound call center taking customer orders for Bloomingdale and Macy's catalog.

Processed returns from customers and handled customer service  inquiry. 

Fosdick's Fulfillment - Customer Service Support
City, STATE, 09/2003 - 04/2010
  • Fulfillment  Center taking calls  for multiple clients.  Processing orders, returns, payments.and training.

Wholefoods Market - Customer Service Support Clerk
City, STATE, 09/2010 - 03/2017
  • Communicated with vendors regarding order availability, and delivery. 
  • Answered product questions with up-to-date knowledge for stores. 
  • Investigated and resolved store inquiries and complaints in a timely and empathetic manner.
  • Processing credits to stores for quality issues with product  and returned inventory. 
  • Processing daily orders to vendors and complete Purchase Orders for delivery to Distribution. 

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School Attended

  • Southington High School
  • Naugatuck Community College

Job Titles Held:

  • Customer Service/Order Entry
  • Customer Service Support
  • Customer Service Support Clerk


  • High School Diploma
  • General Study

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