Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Education
Southington High School southington, CT Expected in High School Diploma : - GPA :
Naugatuck Community College Waterbury, CT Expected in General Study : - GPA :
Skills
  • Exceptional communication skills
  • Strong client relations
  • Easy Learner 
  • Creative problem solver
  • Pleasant personally 
  • MS Windows/Outlook
Work History
Genex Services - Customer Service/Order Entry
Denver, CO, 09/1997 - 03/2003



In-bound call center taking customer orders for Bloomingdale and Macy's catalog.

Processed returns from customers and handled customer service  inquiry. 



Fosdick's Fulfillment - Customer Service Support
City, STATE, 09/2003 - 04/2010
  • Fulfillment  Center taking calls  for multiple clients.  Processing orders, returns, payments.and training.



Wholefoods Market - Customer Service Support Clerk
City, STATE, 09/2010 - 03/2017
  • Communicated with vendors regarding order availability, and delivery. 
  • Answered product questions with up-to-date knowledge for stores. 
  • Investigated and resolved store inquiries and complaints in a timely and empathetic manner.
  • Processing credits to stores for quality issues with product  and returned inventory. 
  • Processing daily orders to vendors and complete Purchase Orders for delivery to Distribution. 

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resume Strength

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Resume Overview

School Attended

  • Southington High School
  • Naugatuck Community College

Job Titles Held:

  • Customer Service/Order Entry
  • Customer Service Support
  • Customer Service Support Clerk

Degrees

  • High School Diploma
  • General Study

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