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Customer Service Nutrition Department Resume Example

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CUSTOMER SERVICE NUTRITION DEPARTMENT
Professional Summary
I've Been Working in a Retail Environment for about 30 years, I am a very Positive & Optimistic person, and strive for excellence and Very Customer Oriented. I Provide the Best Service possible and have a Great Eye for Detail, and work great with others & also a very good Multi-tasker who can also complete just about any task with little or No Direction. I've received Many Awards for outstanding work from Maine Medical Center. And I Know I would be a Great Asset to your company. Dependability is also a Strong Quality of mine. I also Have about 5 year's Experience in Warehouses. Forklifts, pallet jacks, ect.. unfortunately that business is closed now. Qualifications Customer Service / Shift Manager / Shift Leader / Warehouse Assoc. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly.
Skills
  • Customer-oriented
  • Point of Sale (POS) system operation
  • Organized multi-tasker
  • Valid Maine driver's license
  • Good with numbers and math
  • Fast and efficient service worker
  • Dedicated team player
  • Restaurant operations
 Great Eye for Detail
Optimistic & Friendly
Very Reliable & Dependable
Follows all procedures
Quick Learner
Work History
Customer Service Nutrition Department 05/2002 to 09/2014
Maine Medical Center – Portland, ME
  • Contact) Erlon Valliere - Manager - 1-207-662-6962.
  • Great Customer Service with a very Positive Atmosphere - Maximize Productivity and Revenue.
  • Successfully Increased Employee Retention By Creating a Positive Work Environment.
  • Achieved many rewards for outstanding service.
  • Always giving it that little Extra that makes them wanting to come back for more!.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Greeted customers and provided excellent customer service.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Handled currency and credit transactions quickly and accurately.

  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Shift Manager 01/1995 to 05/2002
McDonald's Restaurant – Falmouth, ME
  • Contact) Troy Demers - Store Manager - 1-207-650-3094.
  • Very good Leadership in a High Volume, Fast Paced, Positive, Work Environment.
  • With Teamwork & High Revenue.
  • Received a few Employee of the Month Awards.
  • A smile and an optimistic attitude.
  • Promptly and empathetically handled guest concerns and complaints.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Prepared fountain drinks and ice cream items.
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
  • Verified that prepared food met all standards for quality and quantity.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Education
GED: 1991 Portland Adult Education - Douglas St. Portland, ME

  • Recipient of GED in 1991
Skills
Customer Service, Fast, Leadership, Teamwork
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Resume Overview

Companies Worked For:

  • Maine Medical Center
  • McDonald's Restaurant

School Attended

  • Portland Adult Education

Job Titles Held:

  • Customer Service Nutrition Department
  • Shift Manager

Degrees

  • GED : 1991

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