Recent graduate of a highly ranked university with experience in marketing financial service portfolios and promoting personal financial plans for consumers. Seeking opportunities where skills in financial statements, Microsoft Excel and analytics will be utilitzed.
Microsoft Excel, Word, Powerpoint, and a host of other software programs.
Brad Anderson Legacy Award for outstanding service during my tenure at Best Buy.
Customer Service Intern05/2016 to 07/2016Northwestern MutualOrlando, FL
Certified in Section 215, Life including Variable Annuities and Health Insurance.
Developed financial analysis reports and presentations by applying acquired financial principles.
Sales Associate Lead07/2009 to 12/2011Best BuyLakeland, FL
Supplied necessary industry and market research to target new businesses.
Developed and executed sales promotions.
Analyzed work done by others to ensure that company policies were enforced.
Facilitated staffing, training, and performance evaluations to develop and control sales/service programs.
Generated sales percentages above the average performance of peers.
Asset Protection Specialist02/2004 to 07/2009
Diligently monitored activity throughout the store to prevent loss of inventory and ensure customer and employee safety.
Oversaw completion of regular accountability reports and proper functionality of security devices.
Consistently monitored customer preferences to determine focus of sales efforts.
Coordinated with multiple departments to delegate employees to assist customer request.
Successfully resolved customer complaints regarding sales and service, with focus on preventing further escalation.
Dedicated to provide services to customers, such as order placement or account information.
Implemented local stores layaway program by categorizing, organizing, and maintaining updated records and complete customer files.
Other Accolades and Honors Earned Employee of the Month award for my dedication and service.
Received the Brad Anderson Legacy award for excellent service to Best Buy during my tenure.
Completed the Best Buy Management Training Program, only offered by invitation.
Coordinated and volunteered in community events through Best Buy's Tag Team program.
Ensured products were properly placed and pricing was accurate to lower store loss.
Operated throughout several stores in the local regional areas.
Bachelor of Science: FinanceDec 2016University of Central FloridaOrlando, FL, USAParticipated in several team projects for Cornerstone, Strategic Management (Capstone), and Portfolio Analysis and Management. Volunteered as Team Lead and successfully executed and completed all requirements, managed and delegated team workload, and represented our team when speaking to Professors and Companies.
Software Skills: Microsoft Excel (Conditional Formatting, Solver, Pivot Tables, Formulas, V-Lookup), Word, Outlook, Powerpoint, OneNote, Publisher, Bloomberg database.
Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.
Productive worker with solid work ethic who exert optimal effort in successfully completing tasks.
Highly motivated self-starter who takes initiative with minimal supervision.
Goal-driven leader who maintains a productive climate and mobilizes, and coaches employees to meet high-performance standards.
Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.