Motivated, enthusiastic about my work, skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.
GameStop LLC. I received two "Power Play Awards" recognizing my going above and beyond attitude to assist the customer. One from my District Manager, one from my Regional Vice President.
At GameStop, Employee of the Month two months in a row. (Then Promoted)
Hostel in Costa Rica, Complete customer service. Hiking Tour Guide, (new business, so usually 1-2 hikes per week). Maintained the hiking trail. Basic cleaning duties, rooms, kitchen, etc.
Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Informed customers about sales and promotions in a friendly and engaging manner. Managed up to 12 employees during the Holiday season. Trained new employees on company customer service policies and service level standards. Shipping/Receiving, POS, Cashier, Marketing, Inventory
Shuttle Driver, pulling invoices, shipping and receiving freight, inventory, build pallets, Forklift, deliver parts to Local businesses.
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