LiveCareer-Resume

customer service food service worker resume example with 4+ years of experience

Jessica Claire
Customer Service
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Skills
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Responding to Difficult Customers
  • Issue and Complaint Resolution
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Understanding Customer Needs
  • Building Customer Trust and Loyalty
  • Multitasking Strengths
  • Customer Satisfaction
  • Cash Register Operations
  • Merchandise Arrangements
  • Answering Customer Questions
  • Customer Service and Assistance
Work History
06/2018 to 06/2022
Customer Service/Food Service Worker Mid-Columbia Medical Center The Dalles, OR,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction [Number]%.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Sought ways to improve processes and services provided.
  • Accomplished multiple tasks within established timeframes.
11/2017 to 02/2021
Child Caregiver Life Time Fitness Kingwood, WV,
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Met with parents about daily activities, positive developments and issues.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Planned and guided age-appropriate tasks like reading, crafts and [Type].
  • Created and implemented diverse educational strategies to boost development.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Introduced children to educational games and activities to boost learning.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys each day.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
09/2017 to 04/2018
Kids Activities Team Member Lifetime Fitness Center City, STATE,
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Designed customized client programs to meet individual fitness needs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
Education
Expected in 06/2023 to to
GED:
Sierra College - Rocklin, CA
GPA:
Expected in 03/2021 to to
Dental Assistant: Dental Assisting
Waikiki Dental Academy - Roseville, CA,
GPA:
Expected in 06/2018 to to
High School Diploma:
Roseville High School - Roseville, CA
GPA:
Additional Information

I absolutely love people and love working with people. I have a very positive mindset and I love bringing that to new work environments. Something about Tahoe just makes me so happy and so I would love to work up here. I work really well with others and I always go above and beyond to make sure each and every person is happy and satisfied. I am a very clean, neat person so I keep my spaces very organized and neat at all times. I am a very hard worker and will do whatever I can to constantly improve myself.

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Resume Overview

School Attended

  • Sierra College
  • Waikiki Dental Academy
  • Roseville High School

Job Titles Held:

  • Customer Service/Food Service Worker
  • Child Caregiver
  • Kids Activities Team Member

Degrees

  • GED
  • Dental Assistant
  • High School Diploma

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