customer service resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Resourceful and accomplished Customer Service Representative with extensive office operations and personnel organization expertise. Experience in settings ranging from a distribution warehouse/office to loud show venues. Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Skills
Large cash/check deposits expert
Inventory control familiarity
Visual Merchandising proficiency
Time management
Strong problem solver
Resourceful
Strong creative vision
Adaptable
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone and in person regarding operations, product, promotions and orders.
Freelance merchandiser for various bands for 7 years. Single handedly managed the set up/take down, displays, and sales on multiple occasions.
Increased office organization by developing more efficient filing system.
Experience
Customer Service, 08/2016 to Current Pizza Hut – Alcoa, TN,
Handling customer complaints and issues; both in person and over the phone.
Filing and setting up management materials every other week.
Managing the daily sales schedule for associates and managers.
Clerical/Admin work for managers, corporate, associates, and customer service.
General retail duties. (Promo materials, keeping store presentable, professional manners always, and sales.)
Show Merchandiser, 09/2010 to Current Summit Electric Supply – Victoria, TX,
Handled merchandise sales for various bands during their Texas shows.
Would single handedly set up and take down the merchandise table and displays for every show.
Created an inventory list format that could be easily altered and managed.
Experience with card machines, Square, and large amounts of cash.
Warehouse, 05/2014 to 06/2016 Service Corporation International – Fort Smith, AR,
Packing orders to conserve space and shipping to customer’s specifications.
Measuring raw materials to create custom sized gaskets, per customer’s needs.
Logging and processing all paperwork for shipments received.
Inventory control.
Admin/Clerical in the warehouse, shop, and office.
Family Service Counselor, 02/2013 to 10/2013 Carriage Services – City, STATE,
Assist families with burial, cremation, and headstone options.
Used various methods to prospect funeral prearrangement sales.
Customer service regarding the cemetery maintenance and memorial upkeep.
Education and Training
Associate of Applied Science: Funeral Service, Expected in 2010 to Commonwealth Institute of Funeral Service - Houston, TX GPA:
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