customer service bartender resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Abilty to provide a pleasant experience for customers
Ability in using e-signatures, obtain all necessary customer information
Always maintain professionalism and provide excellent customer service
Ensure required documentation complete and accurate
Answer incoming phone calls and follow through with requests made
Complete training as required to maintain high standard of productivity
Maintain high productivity requirements
Education and Training
TRI CITIES HIGH SCHOOLEast Point, KY, Expected in 05/2015 ā āHigh School Diploma: - GPA:
Atlanta Metropolitan State CollegeAtlanta, GAExpected in ā ā: - GPA:
Experience
Richemont - Customer Service Bartender New York, NY, 06/2022 - Current
Effectively multitasked within fast-paced environment.
Monitored bar inventory and promptly restocked low items before depletion.
Described drink flavors and taste profiles to customers to help with ordering decisions.
Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Managed accurate bar tabs and processed cash and credit card transactions.
Made friendly conversation with customers to provide enjoyable bar experience.
Remained calm and poised during busy periods, promoting great customer service to guests.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Neatly sliced and pitted fruit for garnishing drinks.
Greeted guests with friendliness and professionalism.
CREATIVE CARE KIDS - OWNER/OPERATOR CHILD CARE PROVIDER City, STATE, 05-01-17 - Current
Instilled discipline and maintained order with children by using simple and commanding directives.
Dressed children and changed diapers.
Provided nurturing and appropriate environment for children ranging in age from 6 months to 10 years.
Communicated with children's parents or guardians about daily activities, behaviors and related issues.
Sanitized toys and tables to maintain clean, safe environment.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Taught children how to complete basic crafts such as paintings, drawings and decorations.
Observed and monitored children's play activities.
Organized and stored toys and materials to maintain order in activity areas.
Read stories to children, facilitated discussions and tied books into learning opportunities.
Maintained safe play environment.
Used positive reinforcement and behavior modeling to instill discipline in children.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Assisted children in development of social, communication and problem-solving skills.
Planned and implemented engaging activities to encourage creativity and expression.
Guided children through engaging and productive activities to foster fun learning environment.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Organized and planned age-appropriate reading, crafts and music lessons.
Pour Taproom - CUSTOMER SERVICE-SERVER-SHIFT LEADER City, STATE, 12-01-21 - 08-15-22
Implemented company processes to effectively resolve customer service issues.
Partnered with fellow team members on new customer service program to promote seamless transitions.
Supported associates career development by discussing potential for growth within company.
Managed opening and closing duties to facilitate restaurant operations.
Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
Leveraged POS system to receive and take guest orders and process payment.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Supervised serving staff to drive high level of hospitality and food excellence.
Managed tables throughout dining room to execute service at highest level.
Directed and assisted in general dining room cleaning and sanitation.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Verified legal drinking age before serving beer, wine and liquor to comply with state law.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Calculated charges, issued table checks and collected payments from customers.
Worked with management to coordinate special functions and events.
Maintained thorough knowledge of menu to describe dining options.
Provided exceptional service to high volume of daily customers.
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