Human Resource Assistant
Motivated and reliable administrative professional with 10 years of experience providing outstanding staff service. High performing and creative, able to relate easily to clients, staff and colleagues. Seeking role with increased responsibility, and room for advancement in Human Resources.
Microsoft Word, Excel, Power Point, Outlook
Alpha Sigma Lambda
SHRM member 11/2014
Customer Service July 2009 to CurrentChristmas Tree Shops － Downingtown, PA
Received six year record of dedication and dependability reinforced by excellent performance reviews.
Experience operating computerized cash registers, scanners and affiliated POS systems.
Commended by supervisors for flexibility in changing work hours when asked to fill in during scheduled days off for absent employees.
Human Resources Administrative Assistant June 2014 to December 2014Bryn Mawr Trust － Bryn Mawr, PA
Answered all inbound communication relating to Human Resource questions.
Input information into data base Intel Search for background checks.
Entered benefit information into Excel spreadsheets for accurate data collection.
Created new hire benefit and employment packets.
Updated tuition reimbursement spreadsheet for employee's continuing education.
Maintained employee's PTO records.
Introduced to Job Description formats and implementation.
Maintained filing system and created files for new hires.
Received and recorded all office invoices for approval and signature.
Dispensed all incoming mail to appropriate individuals.
Inspected older retiree files for accuracy of contents for shipment to storage.
Reviewed overdraft report and sent necessary letters to individuals regarding their accounts.
Administrative Assistant April 2014 to May 2014Keystone Turbine Services － Coatesville, PA
Designed and inputted Excel spreadsheet for General Manager regarding Time Sheets.
Restructured old handbook to be incorporated into updated version which was to be presented to the Board of Directors.
Directed all inbound phone communication for office of 50 staff members.
Greeted numerous visitors, including VP's vendors, and interview candidates.
Administrative Assistant/Receptionist September 2005 to August 2013Burton Neil & Associates, P.C － West Chester, PA
Managed reception area, including greeting visitors and responding to telephone and in-person request for information.
Maintained office calendar by scheduling meetings and boardrooms for attorneys and staff.
Supplied badges and building access to all employees and visitors.
Dispense incoming mail to correct recipient throughout the office.
Supported personnel and handled extra projects when needed.
Chaired multiple committees including Disaster Recovery, Office Policy and Procedures and Interoffice fundraisers and events.
Prepared legal letters and documents in Microsoft Word and Excel Programs.
Reorganized legal filing system to ensure efficient and confidential documents.
Maintained technical knowledge by attending Educational Workshops.
Reviewed and recorded all office invoices for processing and approval.
Department Manager July 1996 to July 2003Boscov's Department Store － Exton, PA
Managed schedules of 10+ employees with direct communication with supervisors.
Supervised new employee orientation/training.
Opening and Closing Procedures and coordinated cash handling and customer service.
Purchasing and Inventory, Zone Management.
Effectively made suggestions to customers for additional items, increasing personal and department sales.
Provided merchandising support to additional departments as needed.
Coordinated physical appearance of Misses Sportswear, Petites, and Candy Department by keeping departments in perfect order, returning items to their proper place and designing displays for new or updated products.
Prepared department for upcoming sales, marketing displays, shelves and racks with appropriate signage.
Stocked merchandise on sales floor and created displays based on corporate plans.
Bachelor of Science : Human Resource Management, May 2016Immaculata University － Immaculata, PAHuman Resource Management
Bachelor of Arts : Organizational DynamicsGPA: GPA: 3.77Organizational Dynamics GPA: 3.77
Alpha, cash handling, cash registers, Closing, Communication Skills, customer service, data collection, Data entry, data base, designing, Disaster Recovery, Document Management, filing, General Manager, Human Resource, Intel, Inventory, legal, letters, Lotus Notes, marketing, meetings, merchandising, access, Excel spreadsheets, Excel, mail, Office, Outlook, Power Point, Microsoft Word, Organizational, performance reviews, personnel, POS, Purchasing, reception, sales, scanners, scheduling, Sigma, spreadsheet, telephone, phone, Workshops